Columbia Factory Store

Reviews

• BP

  BAN BARIN PANLILIO

  Mar 11, 2026
  5.0
  excellent customer service specially Glecy she took the time to help us pick what we needed for our trip
• MS

  Matt Shepard

  Feb 28, 2026
  3.0
  Great deals clean store. But being told you loose a dollar if you loose a receipt is a policy that loses you stars. Just to force your rewards.
• GM

  George Miller

  Feb 14, 2026
  5.0
  Maria was absolutely awesome!!! I had some specific items that I needed for my trip and she found each one and had some great suggestions that I purchased as well!!! She was very professional and helpful!!
• WE

  William Ehlers

  Jan 28, 2026
  1.0
  The workers seemed unfriendly and that’s a huge turnoff for me. It’s rude to cut customers off and not even say excuse me. I walked around and left. I stopped by because I went to Nike. The store in centralia has much better customer service and deals. It’s worthwhile to go to centralia over this store.
• MR

  Mark Reinhold

  Dec 21, 2025
  3.0
  Products and price were good; however, the associate said I had a warranty on the coat I purchased and asked for my email. She assured me I wouldn't get promotional emails. I have several and no mention of a warranty. She clearly lied.