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JCPenney

3.8
(667 reviews)

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our South Burlington, VT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
155 Dorset St, South Burlington, VT
05403, United States

Hours

Reviews

3.8
667 reviews
5 stars
262
4 stars
184
3 stars
121
2 stars
47
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful interactions.

Store Condition

Many reviews noted cleanliness issues and disorganization within the store, with some areas described as messy and poorly maintained.

Product Selection

Customers appreciated the variety of products available, particularly in clothing and jewelry, but some expressed disappointment in the quality and availability of certain items.

Sales and Discounts

Numerous reviews highlighted good sales and discounts, with customers finding great deals on various items.
  • NM
    Nancy Mangum
    Jan 14, 2026
    1.0
    Tried to call JC Penny in SB, VT, couldn’t get hold of anyone in any dept to ask about a product. Even operator was not available. Really miss Bed, Bath & Beyond! Guess it’s Amazon.
  • TH
    Tasneem Hussein
    Nov 29, 2025
    1.0
    Customer services were amazing but cashier people were very terribly rude, not patient, and disrespectful with customers…very disappointed in them!
  • SF
    Sharon Forster
    Oct 28, 2025
    5.0
    Went to the jewelry department the staff already helpful knowledgeable made that purchase I've been thinking about for a long time.
  • KD
    Kat- Deathbycombat
    Oct 15, 2025
    2.0
    I’ll start by saying I hate being lied to. Had a stylist named Christina she charged me $60 for a hair straighten appointment, when I asked what the charges are for because I didn’t get a wash and blowout.. I told her I had wash day yesterday and my hair doesn’t feel oily. When I called for the walk-in appointment I was told it would $60 for a wash, blowout, and style. So when she finished, she made up charges to reach $60. Said something like ya she took a longer time, and used oils. when a straighten is only $20! So not only did I absolutely not leave her tip!! I have taken the time to write this bad review, I’m beyond pissed. To top it off I came a week a two or go, got the same thing for another lady (super nice) only cost me $20 and it came out looking way better!! Photo with the hat was the first time, came out amazing Other photo was this time! Not happy. If you don’t know hair you probably can’t tell the difference. I can feel and see the difference
  • NN
    Nehal
    Apr 14, 2025
    3.0
    I was so surprised to see the rare JC Penney store in University hall. It’s the fiery one I have walked-in in over a decade. The store was pretty well sorted. Sections were clearly marked for men, women, kids, home decor, jewelry and others. There were plenty of sale on bunch of stuffs, ranging up to 70%. I found some really good Adidas shoes at a discount. Men’s section also had good clothing selection. My daughter bought a toy as well. Their toy section had lots of good options, also at a decent price. Their toy section jewelry and watch sections were disappointing, didn’t have much variety or good quality items. There were few associates in the store, mostly working at the registers. They were friendly and helpful.

Frequently Asked Questions About JCPenney

What are the operating hours of JCPenney in South Burlington, VT?

JCPenney in South Burlington is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does JCPenney in South Burlington offer curbside pickup?

Yes, JCPenney offers curbside pickup at the South Burlington location for added convenience.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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