JCPenney

3.8
666 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our South Burlington, VT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
155 Dorset St, South Burlington, VT
05403, United States

Hours

Reviews

3.8
666 reviews
5 stars
262
4 stars
184
3 stars
121
2 stars
47
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised staff for being friendly and helpful, while others reported rude and unhelpful interactions.

Store Cleanliness

Customers noted issues with cleanliness, including dirty floors and disorganized merchandise, impacting the shopping experience.

Product Selection

The store offers a wide variety of products, but some customers expressed disappointment in the selection and quality of certain items.

Sales and Deals

Many customers appreciated the good sales and discounts available, making shopping more appealing.
  • TH
    Tasneem Hussein
    Nov 29, 2025
    1.0
    Customer services were amazing but cashier people were very terribly rude, not patient, and disrespectful with customers…very disappointed in them!
  • SF
    Sharon Forster
    Oct 28, 2025
    5.0
    Went to the jewelry department the staff already helpful knowledgeable made that purchase I've been thinking about for a long time.
  • KD
    Kat- Deathbycombat
    Oct 15, 2025
    2.0
    I’ll start by saying I hate being lied to. Had a stylist named Christina she charged me $60 for a hair straighten appointment, when I asked what the charges are for because I didn’t get a wash and blowout.. I told her I had wash day yesterday and my hair doesn’t feel oily. When I called for the walk-in appointment I was told it would $60 for a wash, blowout, and style. So when she finished, she made up charges to reach $60. Said something like ya she took a longer time, and used oils. when a straighten is only $20! So not only did I absolutely not leave her tip!! I have taken the time to write this bad review, I’m beyond pissed. To top it off I came a week a two or go, got the same thing for another lady (super nice) only cost me $20 and it came out looking way better!! Photo with the hat was the first time, came out amazing Other photo was this time! Not happy. If you don’t know hair you probably can’t tell the difference. I can feel and see the difference
  • NN
    Nehal
    Apr 14, 2025
    3.0
    I was so surprised to see the rare JC Penney store in University hall. It’s the fiery one I have walked-in in over a decade. The store was pretty well sorted. Sections were clearly marked for men, women, kids, home decor, jewelry and others. There were plenty of sale on bunch of stuffs, ranging up to 70%. I found some really good Adidas shoes at a discount. Men’s section also had good clothing selection. My daughter bought a toy as well. Their toy section had lots of good options, also at a decent price. Their toy section jewelry and watch sections were disappointing, didn’t have much variety or good quality items. There were few associates in the store, mostly working at the registers. They were friendly and helpful.
  • CW
    Connie Warner-Slayton
    Jul 29, 2020
    5.0
    Quick checkout lots of inventory with a great selection

Frequently Asked Questions About JCPenney

What are the operating hours of JCPenney in South Burlington, VT?

JCPenney in South Burlington is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Does JCPenney in South Burlington offer curbside pickup?

Yes, JCPenney offers curbside pickup at the South Burlington location for added convenience.