Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our South Burlington, VT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.8
662 reviews
5 stars
260
4 stars
183
3 stars
121
2 stars
47
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised friendly and helpful staff, while others reported rude interactions and poor service.
Product Quality
Customers expressed dissatisfaction with the quality and selection of women's clothing, while men's clothing received more favorable reviews.
Store Cleanliness
Several reviews highlighted issues with cleanliness, including messy displays and dirty areas, impacting the shopping experience.
Sales and Discounts
Many customers appreciated the variety of sales and discounts available, noting good deals on clothing and jewelry.
Store Organization
Customers found the store layout confusing and cluttered, making it difficult to find items.
- SFSharon ForsterOct 28, 20255.0Went to the jewelry department the staff already helpful knowledgeable made that purchase I've been thinking about for a long time.
- KDKat- DeathbycombatOct 15, 20252.0I’ll start by saying I hate being lied to. Had a stylist named Christina she charged me $60 for a hair straighten appointment, when I asked what the charges are for because I didn’t get a wash and blowout.. I told her I had wash day yesterday and my hair doesn’t feel oily. When I called for the walk-in appointment I was told it would $60 for a wash, blowout, and style. So when she finished, she made up charges to reach $60. Said something like ya she took a longer time, and used oils. when a straighten is only $20! So not only did I absolutely not leave her tip!! I have taken the time to write this bad review, I’m beyond pissed. To top it off I came a week a two or go, got the same thing for another lady (super nice) only cost me $20 and it came out looking way better!! Photo with the hat was the first time, came out amazing Other photo was this time! Not happy. If you don’t know hair you probably can’t tell the difference. I can feel and see the difference
- GDGail DavisJun 12, 20251.0What chaos! I emailed customer service about my package. Two items I ordered are missing and two items I didn't order were included. She quickly sent me to "the expert" where I had to tell my story again. He said I should contact Customer Service. I said I had already done so. He asked what service (?) I had used to place my order, the advice customer service gave me (none) and the reference number of my conversation with her ( again, none). He then told me to go to the "returns" site. Nothing opened up for me. Whatever happened to publishing a telephone number so you can simply talk to ONE person?
- LALolita AbenetoAug 29, 20205.0Great!
Frequently Asked Questions About JCPenney
What are the operating hours of JCPenney in South Burlington, VT?
JCPenney in South Burlington is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney in South Burlington offer curbside pickup?
Yes, JCPenney offers curbside pickup at the South Burlington location for added convenience.
Which types of products can I find at JCPenney South Burlington?
You can find a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Is JCPenney South Burlington wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
What payment options are accepted at JCPenney South Burlington?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payment.
Does JCPenney South Burlington have restrooms available for public use?
Yes, there are public restrooms available at the South Burlington store.
Can I find jewelry repair services near JCPenney South Burlington?
Yes, Vincent's Jewelry Repairs is a nearby jewelry repair shop close to JCPenney in University Mall, South Burlington.
Where can I grab a meal or a snack near JCPenney South Burlington?
You can visit nearby restaurants such as Bangkok Thai To-go U-Mall, Freddy’s Pizza, or Roman Delight Pizza, all located near JCPenney for delicious meal options.
Are there other clothing and shoe stores near JCPenney South Burlington?
Yes, nearby clothing and shoe stores include Payless ShoeSource, LoVermont 802, Justice, Hot Topic, Shoe Dept. Encore, Zumiez, and Vermont Flannel Company within University Mall.
Does JCPenney offer an app for shopping and coupons?
Yes, you can download the JCPenney App from the Apple App Store to shop for products and access coupons conveniently.