Nova Fireplace and Stove Inc.

Reviews

• GA

  Garrett Atkinson

  Nov 10, 2025
  5.0
  Adrian was a great tech, I had mistakenly updated the original gas logs for a modern aesthetic which was causing excessive soot. Apparently, closed direct vent units like mine need the factory logs to function correctly. Not only did Adrian fix our unit, but now the logs are in the correct position, have a working remote start function. Great service, great tech and the Nova fireplace company service fee was at least a hundred cheaper than other businesses I called. Recommend and will use again.
• TT

  TRogers

  Nov 10, 2025
  5.0
  What was intended to be a refresh of my fireplace evolved into a project larger than expected. Because I didn’t realize that my fireplace was a pre-fab, which have a life expectancy of 25-30 years (if maintained well), and my house is over 40 years old, it became a complete replacement. I then chose NOVA Fireplace and Stove from 4 fireplace vendors to tackle this project – tearing out the old pre-fab including all the surrounding brick and installing a new direct-vent gas fireplace. Working with Dan (owner) from the estimate through installation, NOVA Fireplace and Stove did an excellent job. A week after installation I spoke with Dan about a small modification to the install and an operational issue - NOVA Fireplace and Stove was out within 2 days and Dan made sure I was happy with their work. That follow-thru says a great deal about their commitment to making things right. I highly recommend NOVA Fireplace and Stove
• SM

  Steve Mason

  Nov 5, 2025
  5.0
  Great service and team! Really appreciate how they worked with us to find something to fit what we wanted and were clear and communicative along the way.
• LD

  Lisa Dyson

  Sep 11, 2025
  5.0
  From beginning to end, I can't say enough good things about our experience with Nova Fireplace. Dan was great and his employees were all professional and extremely helpful. Highly recommend.
• JB

  Juju B

  Sep 3, 2025
  5.0
  Absolutely outstanding experience with Stewart at Nova Fireplace and Stove! From the moment we walked into the showroom, Stewart greeted us with a warm welcome and a wealth of knowledge. He took the time to understand our needs, lifestyle, and home layout before recommending the perfect fireplace solution. His expertise and attention to detail were unmatched—he walked us through various models, explained the differences in efficiency and design, and never once pressured us into making a decision. The installation process was just as smooth. Stewart coordinated everything seamlessly and made sure the team was punctual, professional, and respectful of our home. The craftsmanship was flawless—our new fireplace looks stunning and works like a dream. Stewart even followed up afterward to make sure everything was working perfectly and that we were happy with the final result. It’s rare these days to find someone so genuinely dedicated to customer satisfaction. Stewart’s professionalism, patience, and passion for his work made the entire process a pleasure from start to finish. If you’re considering a new fireplace or stove, I can’t recommend Stewart and Nova Fireplace and Stove highly enough. A truly five-star experience in every way!

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