Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Woodbridge, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
780 reviews
5 stars
361
4 stars
195
3 stars
127
2 stars
39
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rude and unhelpful staff, particularly at the checkout and service desks.
Store Condition
The store was frequently described as disorganized and messy, with some customers noting a need for better maintenance and staffing.
Product Selection
While some customers appreciated the variety and quality of products, others expressed disappointment in the selection, particularly in specific categories like baby clothes.
Pricing
Customers had mixed feelings about pricing, with some finding good deals while others felt prices were high.
Staffing Issues
Numerous reviews highlighted a lack of staff available to assist customers, leading to long wait times and frustration.
- NNNeNeOct 7, 20255.0Best deals on quality towels!!
- DWD WoodyAug 4, 20255.0JC Penny, at Potomac Mills is a very nice store. I highly recommend it if you're looking for a clean, well stocked store it is the store for you.
- KCKenneth CogginsJul 24, 20251.0The place looked rundown. Need a true upgrade on appearance.
- RRRAJul 8, 20251.0Almost zero employees in sight
- KKKevinJun 12, 20255.0I like JC Penney. Better than Kohls
Frequently Asked Questions About JCPenney
What kind of products can I find at JCPenney in Woodbridge, VA?
JCPenney offers a wide selection of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What brands does JCPenney carry at the Woodbridge location?
The store features national brands as well as private brands such as Liz Claiborne, Okie Dokie, St. John’s Bay, and Arizona.
What are the JCPenney Woodbridge store hours?
Monday to Thursday, the store is open from 11 AM to 8 PM; Friday from 10 AM to 8 PM; Saturday from 10 AM to 9 PM; and Sunday from 11 AM to 6 PM.
Does JCPenney in Woodbridge offer curbside pickup?
Yes, curbside pickup is available along with in-store shopping.
What payment methods are accepted at JCPenney Woodbridge?
They accept American Express, Check, Discover, Mastercard, and Visa payments.
Is the JCPenney Woodbridge store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance for customers.
Where is JCPenney located in Woodbridge, VA?
It is located at 2700 Potomac Mills Circle inside the Potomac Mills Mall in Woodbridge, VA.
Are there other clothing or shoe stores near JCPenney at Potomac Mills Mall?
Yes, nearby stores include Johnston & Murphy shoe store, Rainbow Shops for women's clothing and shoes, Burlington department store, New Balance Factory Store, Hollister Co., and Love Ann Joy Apparel.
What attractions or entertainment options can I visit near JCPenney at Potomac Mills?
Near JCPenney, you can visit The Guild, a video game and hobby shop, and enjoy dining at Red Robin Gourmet Burgers and Brews or Captain Bobs Crabs & Seafood.
If I am shopping at Potomac Mills, are there services like beauty salons or optometrists nearby?
Yes, nearby services include Eyebrow Designer 21 beauty and hair salon, Claire's for fashion accessories and piercings, Visionworks eye care clinic, and Hour Eyes optometrist.