Edible Arrangements

Reviews

• EM

  Esly Mendez

  Mar 27, 2026
  5.0
  Highly recommend this location! I selected pickup and I had a wonderful experience, the arrangements are beautiful and the people are kind and made it a memorable time 😊
• JP

  Jessica Picou

  Mar 19, 2026
  5.0
  Wonderful experience! The staff was incredibly kind and patient while walking us through all of our options. Service was quick and efficient, and everything turned out beautifully. I will definitely be returning for future gifts!
• MH

  Marjorie Harris

  Mar 15, 2026
  5.0
  I decided to give them another try because last time didn't work out very well. I must say this time I was pleasantly surprised! They have new management and new staff. I had to pick up this order and the place is so much cleaner and organized. My order was perfect and everything was delicious! Looks like things are turning around for them! Good job and Thank you! We will be back!
• JJ

  Jones

  Mar 15, 2026
  5.0
  Very good service ..my wife loved the arrangement everything was fresh and beautiful .you can tell someone took there time to put it together very talented ..when I picked it up I was treated by amazing staff very polite ..asked to speak to manager to let him know his employee was well spoken and to my surprise it seems they all was .the manager introduced his self as promise not sure if it’s his real name but very easy to talk to ..thank you guess will def recommend an will be back
• AM

  Angie Mobley

  Mar 1, 2026
  1.0
  I have now had four separate issues with the Winchester Edible Arrangements location, and at this point, this is clearly a pattern — not an isolated mistake. January 17: I paid for one-hour delivery. Confirmation came at 12:42 p.m. The order did not arrive within an hour. When I called at 1:50 p.m., I was told they were “waiting on a driver.” It arrived nearly two hours late. No refund of the expedited delivery fee was offered. February 23: Again, I paid for one-hour delivery. Same issue. I had to call to check the status, and the order was delivered nearly two to three hours later. I expressed concern that this was becoming habitual. I was told online orders go through corporate first and was advised to call the store directly next time — which defeats the purpose of convenient online ordering and paying for expedited delivery. February 27: I paid for same-day delivery. Late that night, I received a notification that my order had been delivered. It had not. The next morning I was told it was marked delivered at 10:23 p.m., and I was informed the owner personally marked it as delivered. That is extremely concerning. Additionally, my boyfriend placed an order that same day for delivery on the 27th. It was not delivered until the 28th and did not appear fresh. My own order was eventually delivered the following afternoon without any notification or doorbell ring. It had been left outside, and I have no idea how long it sat there. The bananas included were visibly old and inedible (I have photos). The promotional free six-count fruit I earned after my third purchase was also missing. Across these four incidents: Paid expedited delivery services were not honored. An order was falsely marked as delivered. Deliveries were late without communication. A promotional item was missing. No refunds were proactively offered for delivery fees that were not fulfilled. This level of service is unacceptable, especially when customers are paying premium delivery fees. I strongly encourage management or corporate to review the operations of this location. Customers deserve honesty, timely service, and accountability. I will be taking this matter up with corporate as well.

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