Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Virginia Beach, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,310 reviews
5 stars
704
4 stars
357
3 stars
144
2 stars
46
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were also reports of poor service and rude interactions, particularly at the customer service desk.
Sales and Pricing
Customers frequently highlighted the great sales and reasonable prices, with many recommending the use of coupons for additional discounts.
Store Condition
The store's cleanliness and organization received mixed reviews, with some customers noting dirty bathrooms and disarray, while others found the store clean and well-stocked.
Staff Availability
Several reviews mentioned a lack of staff presence on the sales floor, leading to difficulty in finding assistance during busy shopping times.
Product Selection
Customers expressed dissatisfaction with the limited selection of certain clothing sizes and styles, particularly for younger demographics and specific needs.
- BWBrittney WeaserOct 26, 20252.0Only 1 bathroom in the entire store! Not many cashiers in the store either
- PSphillip serraOct 11, 20255.0Found a last-minute shirt for my man Cubs son for homecoming. Good price. I recommend using online coupons to discount your purchase further
- MMMarciaSep 15, 20255.0I went to make a purchase and for some reason my rewards didn't show on my account so I had to call customer service, while I did that Mina and Denise worked diligently to figure out what was going on. Thank you both for helping me save the 10.00 I earned.
- SJScott JrAug 6, 20255.0Hate to see JCPENNEY leaving us here soon. They are a great clothing company
- KBkay bradyAug 2, 20255.0Love there prices
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney at the Lynnhaven Mall in Virginia Beach?
JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping options?
Yes, JCPenney provides both curbside pickup and in-store shopping to accommodate customer preferences.
Which payment methods are accepted at JCPenney in Virginia Beach?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payments.
What types of products can I find at the JCPenney store in Lynnhaven Mall?
You can find kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Is the JCPenney store in Virginia Beach wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms available for customers.
Where is JCPenney located in Virginia Beach?
JCPenney is located at 701 Lynn Haven Parkway inside Lynnhaven Mall in Virginia Beach, VA 23452.
Are there any nearby clothing stores around JCPenney at Lynnhaven Mall?
Yes, nearby clothing stores include Justice (childrens' clothing), H&M, Express, Tillys, Buckle, Designer, and PacSun all within close proximity.
What nearby food options are available near JCPenney at Lynnhaven Mall?
You can find Big Island Smoothie, Wendy's, Red Lobster, and Kokee Tea nearby for quick bites or meals before or after shopping.
Are there any nearby beauty or spa services close to JCPenney?
Yes, Sephora inside JCPenney, Regis Salon, RENU Therapeutic Massage and Bodyworks, Orogold skincare, and Aesthetic Spa are nearby beauty and spa options.
How can nearby optometrist stores benefit JCPenney customers in Virginia Beach?
Customers can conveniently visit nearby optometrists such as LensCrafters, Pearle Vision, and Joyful Eyecare for eye care needs along with their JCPenney shopping trip.