Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ. Crew Factory Stores
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.0
51 reviews
5 stars
29
4 stars
10
3 stars
2
2 stars
1
1 star
9
- JHJ David HilleryDec 26, 20254.0I shopped the J Crew Factory store in Pembroke Square a few times over the holiday with huge savings up to 70% off. Staff were helpful and friendly on each visit. The selection of items were strong and the store organized. The prices were better than the J Crew Outlet in Norfolk. I found a few sweaters for myself, but passed. A sport coat was too good of a deal to pass up. I still may shop them again before the end of the year. If you like J Crew this is the best time of the year to get deep discounts.
- RBRee BJJul 27, 20251.0I like J.Crew but the service sucks at this location. They need to learn how to treat everyone the same.
- JPJessemyn PenceSep 20, 20231.0The man that works there, Brad is so rude. I’ve been there multiple times and she’s either walking around slamming boxes pouting because he hast to hang up close or being rude to kids. He’s honestly unacceptable as an employee. I can’t believe he has a job in customer service.
- MDMarie DeaversOct 2, 20215.0Exceptional customer service. I had an online purchase I needed to return. I found out I couldn't retuen it to the factory store. She helped me find a remedy to ship it back. I am so impressed. Ashley H went above and beyond. I don't usually shop there. I will now. Thanks for an amazing shopping experience.
- BSBrandon SchroederJan 19, 20205.0Friendly customer service and great location.
Frequently Asked Questions About J.Crew Factory
What kind of clothing can I find at J.Crew Factory in Pembroke Square?
J.Crew Factory offers colorful clothes for women, men, and children, including effortless styles, colors, prints, and patterns. They also have men’s suiting and Kids’ Crewcuts.
What are the store hours for J.Crew Factory at Pembroke Square?
The store is open Monday to Thursday from 10:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. There are special holiday hours and some closure days.
Does J.Crew Factory at Pembroke Square offer in-store pickup?
Yes, J.Crew Factory offers in-store pickup service for customer convenience.
Are private shopping appointments available at this J.Crew Factory location?
Yes, you can schedule private shopping appointments by calling the store.
What forms of payment are accepted at J.Crew Factory in Virginia Beach?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the J.Crew Factory store at Pembroke Square wheelchair accessible?
Yes, this location has a wheelchair-accessible entrance.
Where is J.Crew Factory located and how can I contact them?
The store is located at 4554 Virginia Beach Blvd, Suite 20, Virginia Beach, VA 23462. You can reach them at +1 757-490-2128 or email store.1019@jcrew.com.
What nearby stores and restaurants can I visit along with J.Crew Factory at Pembroke Square?
Nearby places include Bath & Body Works, Kay Jewelers, Jason's Deli, Claire's, Target Store Virginia-Beach-Pemb, Bahama Breeze Island Grille, Coastal Edge Pembroke Square, Old Navy, Lids, Pearle Vision, and several others for shopping and dining.
Can I visit a nearby restaurant after shopping at J.Crew Factory?
Yes, you have options like Jason's Deli for sandwiches and salads, Bahama Breeze Island Grille for Caribbean cuisine, Ruth's Chris Steak House for steak and seafood, or Romano's Macaroni Grill for Italian dining nearby.
Are there any entertainment or fitness venues near J.Crew Factory at Pembroke Square?
Yes, you can visit Latitude Climbing and Fitness for rock climbing and yoga, MonkeyPod Gallery for art, or Pembroke Mall for shopping and other activities nearby.