Brand Certified
DSW Designer Shoe Warehouse
4.0(275 reviews)
Certified by DSW Designer Shoe Warehouse • Feb 22, 2026
Business Details
4588 Virginia Beach Blvd, Virginia Beach, VA
23462, United States
Certified by DSW Designer Shoe Warehouse • Feb 22, 2026
(757) 324-7025
Certified by DSW Designer Shoe Warehouse • Feb 22, 2026
https://stores.dsw.com/usa/va/virginiabeach/dsw-designer-shoe-warehouse-sears-pembroke-mall.html
Certified by DSW Designer Shoe Warehouse • Feb 22, 2026
About
Certified by DSW Designer Shoe Warehouse • Feb 22, 2026
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by DSW Designer Shoe Warehouse • Feb 22, 2026
DSW Designer Shoe Warehouse
4588 Virginia Beach Blvd, Virginia Beach, VA
23462, United States
Hours
Certified by DSW Designer Shoe Warehouse • Feb 22, 2026
Reviews
4.0
275 reviews
5 stars
141
4 stars
68
3 stars
28
2 stars
14
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are criticized for being rude or inattentive.
Product Selection
Customers appreciate the variety of shoes available, but many express disappointment over limited sizes and high prices.
Store Experience
The store is generally clean and organized, but some customers report issues with staff availability and responsiveness.
Pricing
While some customers find good deals, others feel prices are too high compared to competitors.
- ECErica CunninghamJan 27, 20263.0I enjoy shopping here. But today the on duty manager she was very unpleasant. She got frustrated and loud talk to me like I was her child. Definitely lost that sale.
- JBJoe BilesJan 15, 20264.0A good variety and all of the options are on the aisles so you can sit and go through them all on your own. I do find though that some of the prices are a little bit higher than other places.
- AZAshli ZaragozaDec 8, 20251.0love DSW shoes, but def had a bad experience when going inside of store, had came in i guess a little early for my online order. & the associate at desk had to get supervisor. Patsy was her name .. Didn't know order wasn't ready and offered to wait on order but you Saying you have to "stop what your doing to help me " was so uncalled for your a SUPERVISOR.....................
- SDSteven DOct 10, 20255.0The employees there are so friendly, helpful, and welcome. Customer service is on point!
- GWGert WolAug 27, 20251.0The 1star is Only for the "manager" Cat/Kat. I went in to return A pair of shoes that I had ordered online. The manager waited on me. She asked for my order number or the barcode. Well I had to find it in my emails and I have recently ordered at least 10 pairs of shoes with DSW. It was me a while to find the email. She started speaking to me in a very loud voice in front of other customers as if to demean me because I could not find the specific email. Eventually she asked for my phone number and pulled up the receipt in a few seconds. She handed me receipt and said and I quote in the future. Have your information ready and she walked away saying you're welcome. Well I didn't say thank you because I do not thank anyone who is very rude and trying to be demeaning to me. I left the store and then I did it about face because that did not set well with me the customer service that I had received. The lack of professionalism she displayed was horrible. I approached her and asked her what was the policy with online returns. Basically I wanted to know if it was as simple as her taking my phone number and looking up my order then why didn't you do that in the first place. Instead of trying to embarrass me as if I were incompetent. I will be contacting upper management about the treatment I received. If this is the best DSW have to offer in management, their sales are going to go down.
Brand Certified Facts from DSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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