DSW Designer Shoe Warehouse

3.6
216 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
8389 Leesburg Pike, Vienna, VA
22182, United States

Hours

Reviews

3.6
216 reviews
5 stars
84
4 stars
49
3 stars
36
2 stars
14
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being helpful and friendly, while others are criticized for rudeness and poor attitude.

Store Condition

The store is often reported as messy and poorly maintained, with disorganized displays and missing price tags.

Product Selection

Customers appreciate the variety of shoe styles and brands available, but some express disappointment in the limited size options and quality of certain products.

Checkout Experience

Many reviews mention long wait times at checkout due to insufficient staffing, leading to frustration among customers.

Pricing and Discounts

While some customers find good deals and competitive pricing, others claim that prices are higher compared to competitors and express dissatisfaction with misleading sales.
  • ED
    Ellie Dewolfe
    Dec 22, 2025
    5.0
    Michael from DSW in Tyson’s saved Christmas! If you ever have return questions he knows what he’s doing he should get employee of the month
  • LL
    L Lee
    Dec 20, 2025
    1.0
    Poor customer service. Poor selection of shoes. Store is poorly maintained by the staff. Staff is not courteous nor considerate. Check out is inefficient due to one staff member on registers, while others stand around at the check out counter. Staff mocks customers as they depart.
  • LR
    Lindsey Richman
    Oct 20, 2025
    1.0
    Horrible staff, I’ll never step foot in there again. Poor quality, uncomfortable and poor selection of boots this season.
  • MC
    Meagan Conley
    Sep 13, 2025
    5.0
    Can the hot guy that works there who I talked to in the boot section yesterday hmu
  • CD
    Christopher Day
    Sep 8, 2025
    3.0
    Good selecrion of shoes, BUT the clearance section was very confusing. Typically, DSW will color code the price tag for the amount of discount that you would get for the shoes in the clearance section. . .. the Shoe boxes WERE color coded, BUT the colors really don't mean anything as the cashier gave a flat 30% no matter which color the price tag was. . . No signage stating that the color coding discount was no longer a thing. . . . Buyer be informed prior to your final purchase.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Vienna, VA?

DSW Vienna offers over 25,000 pairs of designer shoes for men and women, plus handbags, accessories, and kids' shoes from popular brands like Nike, Cole Haan, and Puma.

Does DSW Designer Shoe Warehouse in Vienna provide delivery services?

No, delivery is not offered, but you can use the in-store pickup service for your convenience.