DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback on customer service is mixed; some staff are praised for being helpful and friendly, while others are criticized for rudeness and poor attitude.
Store Condition
The store is often reported as messy and poorly maintained, with disorganized displays and missing price tags.
Product Selection
Customers appreciate the variety of shoe styles and brands available, but some express disappointment in the limited size options and quality of certain products.
Checkout Experience
Many reviews mention long wait times at checkout due to insufficient staffing, leading to frustration among customers.
Pricing and Discounts
While some customers find good deals and competitive pricing, others claim that prices are higher compared to competitors and express dissatisfaction with misleading sales.
ED
Ellie Dewolfe
Dec 22, 2025
5.0
Michael from DSW in Tyson’s saved Christmas! If you ever have return questions he knows what he’s doing he should get employee of the month
LL
L Lee
Dec 20, 2025
1.0
Poor customer service. Poor selection of shoes. Store is poorly maintained by the staff. Staff is not courteous nor considerate. Check out is inefficient due to one staff member on registers, while others stand around at the check out counter. Staff mocks customers as they depart.
LR
Lindsey Richman
Oct 20, 2025
1.0
Horrible staff, I’ll never step foot in there again. Poor quality, uncomfortable and poor selection of boots this season.
MC
Meagan Conley
Sep 13, 2025
5.0
Can the hot guy that works there who I talked to in the boot section yesterday hmu
CD
Christopher Day
Sep 8, 2025
3.0
Good selecrion of shoes, BUT the clearance section was very confusing. Typically, DSW will color code the price tag for the amount of discount that you would get for the shoes in the clearance section. . .. the Shoe boxes WERE color coded, BUT the colors really don't mean anything as the cashier gave a flat 30% no matter which color the price tag was. . . No signage stating that the color coding discount was no longer a thing. . . . Buyer be informed prior to your final purchase.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Vienna, VA?
DSW Vienna offers over 25,000 pairs of designer shoes for men and women, plus handbags, accessories, and kids' shoes from popular brands like Nike, Cole Haan, and Puma.
Does DSW Designer Shoe Warehouse in Vienna provide delivery services?
No, delivery is not offered, but you can use the in-store pickup service for your convenience.
What are the store hours for DSW Vienna?
DSW Vienna is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
What payment methods are accepted at DSW Designer Shoe Warehouse in Vienna?
DSW accepts American Express, Discover, Mastercard, Visa, cash, and mobile payment options including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does DSW offer any rewards or membership programs?
Yes, DSW has a free Rewards program called DSW Rewards that gives members perks like reward certificates and special offers as they shop and earn.
Can I donate shoes at the DSW Designer Shoe Warehouse in Vienna?
Yes, shoe donation is one of the services offered at this DSW location.
How can I contact DSW Designer Shoe Warehouse in Vienna?
You can call them at +1 703-356-0972 or email info@dswinc.com for any inquiries.
Where exactly is DSW Designer Shoe Warehouse located in Vienna?
DSW is located at 8389 Leesburg Pike inside Pike 7 Plaza, Vienna, VA 22182.
Are there any popular stores near DSW where I can continue shopping?
Yes, nearby you can visit T.J.Maxx for clothing and home goods, J.Crew Factory for designer clothing, and Staples for office supplies.
What dining options are available near DSW Designer Shoe Warehouse in Vienna?
After shopping, you can enjoy meals at nearby places like China Wok for Chinese cuisine, Pho7 for Vietnamese food, and CAVA for Mediterranean dishes.
Are there any nearby services for beauty and wellness near DSW in Vienna?
Yes, you can visit Ulta Beauty, Benefit Cosmetics BrowBar, and Cherie Nail Spa, all located close to DSW for your beauty and wellness needs.