Brand Certified
JCPenney
4.0(941 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
4832 Valley View Blvd NW, Roanoke, VA
24012, United States
Certified by JCPenney • Mar 01, 2026
(540) 362-1251
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/va/roanoke/clothing-stores-roanoke-va-2177.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Roanoke, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.0
941 reviews
5 stars
432
4 stars
243
3 stars
144
2 stars
49
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some reported slow service and poor communication.
Store Condition
Several reviews mentioned the store's disorganization and cleanliness issues, with some areas appearing messy or in need of maintenance.
Product Selection
Customers expressed mixed feelings about the clothing selection, with some finding good deals while others noted limited options and high prices.
Shopping Experience
While some enjoyed their shopping experience and found great bargains, others reported frustrations with long wait times and inadequate staffing.
- MBMonica BowyerFeb 15, 20265.0Great deals
- YMYamil MaciasFeb 3, 20265.0Nice and smooth
- CFCasey F.Jan 21, 20264.0I've always like this store for the sales.
- RPROSHNI PANDYADec 26, 20255.0Very supportive. Hina helped me find the perfect Christmas gifts for my family.
- SSShademanDec 23, 20252.0Very disappointing. Most of the store in disarray. Sad the limited amount of women's clothing available. Most clothing in store was clearance summer clothes. No wonder they've closed Most of the stores.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Roanoke, VA?
JCPenney offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Roanoke?
Monday to Friday, JCPenney is open from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney in Roanoke offer curbside pickup?
Yes, curbside pickup is available at this JCPenney location.
What payment methods are accepted at JCPenney Roanoke?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa.
Is JCPenney in Roanoke wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are there any beauty and spa services available near JCPenney at Valley View Mall?
Yes, nearby beauty services include SEPHORA inside JCPenney, the JCPenney Salon, Ulta Beauty, and Benefit Cosmetics BrowBar.
Where can I grab food or snacks near the JCPenney store at Valley View Mall?
Nearby options include The Cookie Store bakery, Sbarro pizza restaurant, and Ben & Jerry's ice cream shop, great for a treat before or after shopping.
What other clothing stores are near JCPenney in Valley View Mall?
Nearby clothing stores include Zumiez, Victoria's Secret PINK, Altar'd State, Carter's, Hot Topic, and Eddie Bauer for a variety of styles and needs.
Can I find shoe stores near JCPenney at Valley View Mall?
Yes, shoe stores near JCPenney include Shoe Dept. Encore, Shoe Carnival, Foot Locker, Hibbett Sports, and Vans.
Does JCPenney offer an app for shopping and coupons?
Yes, the JCPenney App is available for shopping and accessing coupons via the Apple App Store or their website.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website