Citi Trends, located at 1420 Town Square Blvs, Roanoke, VA is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor treatment.
Store Condition
The store is often described as messy and overcrowded, with complaints about disorganization and cleanliness.
Pricing
Customers appreciate the low prices and sales, but some feel that the quality of clothing does not match the cost.
Inventory Issues
There are concerns about limited inventory and a decline in selection over time, particularly for certain sizes.
PP
Phillip Swann (PEDE,Swann)
2 days ago
5.0
Fast appropriate customer service wasn't polite
CS
C S
Dec 3, 2025
3.0
The place has some decent clothes, the prices however, not so much. I've found the exact same outfits/brands in a different clothing store called "Ten & Below" towhich, every outfit, each shirt, pants ect is $10 dollars or below but Citi Trends charges $24.99 per PIECE on most of their items, so, I'll just save my money to shop at the other store, out of state, which has the same items for less and you pay 1 set price for the outfit itself...
CH
Clara Hubbard
Aug 26, 2025
3.0
They aren't very busy anymore and there's only about 2 people working and they're busy stocking the merchandise and then they have a customer at the register waiting for them to get done...
TO
Tameika Oliver
Aug 10, 2025
5.0
Only giving five stars because Marcus Horne had great customer service and was friendly which is something that hasn’t been shown in a while.
Citi Trends is located at 1420 Town Square Blvs, Roanoke, VA 24012, in the Town Square area.
What are the store hours for Citi Trends in Roanoke?
Citi Trends is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM. The store is closed on Christmas Day.
What type of products does Citi Trends offer?
Citi Trends specializes in value apparel, accessories, and home trends primarily for African American and Latinx families, offering clothing and accessories for men, women, and children at affordable prices.
Which payment methods are accepted at Citi Trends?
Citi Trends accepts American Express, Checks, Discover, MasterCard, and Visa payment options.
How can I contact Citi Trends in Roanoke?
You can contact Citi Trends by phone at +1 540-963-0022 or by email at info@cititrends.com.
Does Citi Trends have an online presence?
Yes, Citi Trends has a website at https://locations.cititrends.com/va/roanoke/1420-town-square-blvs.html and social media accounts including Facebook (CitiTrendsRoanokeVA), Instagram (@cititrends), and Twitter (@cititrends).
What stores are nearby Citi Trends for additional shopping options?
Nearby stores include Ross Dress for Less for women's and general clothing, Party City for party supplies, and Mattress Firm for retail items.
What dining options are available near Citi Trends in Town Square?
Near Citi Trends, you can enjoy a variety of dining options such as Szechuan (Chinese cuisine), Super Amanecer Roanoke (Latin American restaurant), All Seasons Sushi, Sonic Drive-In (fast food), K&W Cafeteria, Firehouse Subs, and Little Caesars Pizza.
Are there any entertainment or recreational places near Citi Trends?
Yes, Sky Zone Trampoline Park offers active recreation nearby, and Gold's Gym is available for fitness enthusiasts close to Citi Trends in Town Square.
How can nearby services help customers visiting Citi Trends?
Customers visiting Citi Trends can utilize nearby services like Ultimate Shine Car Wash for auto detailing, Minute Key for locksmith needs, America’s Best Contacts & Eyeglasses for eyewear, and Kroger Fuel Center for refueling and convenience needs, making shopping trips more convenient.