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Founded in 1937, Windsor is the leading special occasion fashion brand providing glamorous, on-trend styles for all the occasions in a woman's life. Women come to Windsor to find that perfect look for all of life's important moments from a formal dress for their first dance to a graduation dress, to that perfect wedding guest dress. Visit Windsor near you in Richmond to find the latest trends in women's clothing, from bustiers to cargo pants, to elevated cocktail dresses and formal dresses for everything from date night to New Year's Eve outfits. Shop Windsor at Short Pump Town Center.
Phenomenal customer service at Windsor located at Short Pump Town Center. The reason this store is fantastic is due to Sarah (employee at Windsor). Windsor has great merchandise, prices, and Sarah brings that positive customer experience to life. My daughter was shopping for a dress and we entered Windsor. This store is popular and busy, but the store is clean and organized. My daughter was very pleased with her purchases. Sarah gave us a friendly greeting, ensured my daughter’s needs were met for the occasion, answered our questions, placed the items with care in the bag, and gave us a genuine Thank You. I saw that she treated all the customers the same in front of us before she assisted my daughter. As a father, it is always a joy to see your child smile and to see someone like Sarah contribute to a great moment. Thank you Windsor and Sarah!!
KW
Kristie Walthall
Sep 14, 2025
5.0
We went in this afternoon to a shockingly busy store at Short Pump mall. Actually waited in line for an hour just for my daughter to try dresses on. The dressing room attendant was amazing. She was helpful and respectful & made sure to keep an eye on everything while also running back to help the registers. After another long wait to check out, our cashier was SO NICE! The entire staff were so friendly and helpful, even though it was obvious that they were still going to be there long after closing time. I’ll definitely take my daughter back any time she needs another formal dress! The staff alone made the wait well worth it!
EY
Eliza yoon
Sep 13, 2025
5.0
Today was super busy with lines to the door for both fitting rooms and check out. With the amount of people they had it was surprising they could keep everything under control and running smoothly like they did. The check out line went way faster than I expected and even while waiting for a dressing room to open up I still felt so taken care of! Those girls are amazing and I cannot wait to come back!
KT
Kaitlyn Turner
Sep 13, 2025
1.0
There should be a limit on how many dresses a person can try on or a time limit for each person in the dressing room. EVERY year I come and EVERY year I have an awful experience of waiting in a long line because girls are taking 20+ dresses with them and staying in dressing room 30+ minutes. It has truly ruined my shopping experience every year for hoco and prom. I’m shocked they still have customers.
Windsor specializes in glamorous, on-trend women's clothing for special occasions, including formal dresses, cocktail dresses, lingerie, shoes, jewelry, and fashion accessories.
Where is Windsor located in Richmond, VA?
Windsor is located at 11800 West Broad Street, Richmond, VA 23233, within the Short Pump Town Center.
What are the store hours for Windsor in Richmond?
Windsor is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I contact Windsor store for inquiries?
You can contact Windsor by phone at +1 888-495-4957 or email at store276@windsorstore.com.
Does Windsor have an online presence where I can see their latest fashion?
Yes, Windsor maintains active accounts on Pinterest, TikTok, YouTube, Facebook, and Instagram where you can view their latest styles and trends.
Can I find other fashion stores near Windsor at Short Pump Town Center?
Yes, nearby fashion stores include Kate Spade, Victoria's Secret, Ann Taylor, EVEREVE, and New York & Company, all offering a variety of women's clothing and accessories.
Are there dining options near Windsor for shoppers to enjoy?
Yes, nearby dining options include The Boathouse at Short Pump Town Center, Auntie Anne's Pretzels, and It's Just Wings, perfect for a meal or snack before or after shopping.
What nearby stores offer beauty and spa services near Windsor?
Nearby beauty and spa options include Style By Hanna beauty salon and Luxura Aesthetic Medical Spa for pampering and beauty treatments.
Is there convenient parking or transit close to Windsor?
Windsor is located in Short Pump Town Center, a popular shopping area with ample parking and access to local transit routes for customer convenience.
Are there nearby retail stores where I can shop electronics or other accessories along with Windsor?
Yes, nearby retail stores include Apple Short Pump Town Center, Bose Showcase store, Verizon Wireless Retailer, and Sunglass Hut for electronics and accessories.