Madewell

3.9
41 reviews

About

Clothing StoreWomen's Clothing StoreShoe StoreFashion Accessories StoreMadewell
Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Madewell
11800 West Broad Street, Richmond, VA
23233, United States

Hours

Reviews

3.9
41 reviews
5 stars
21
4 stars
7
3 stars
6
2 stars
3
1 star
4
  • MI
    Monica Iraheta
    Nov 26, 2025
    2.0
    Very unwelcoming, mean girl energy. The staff act annoyed when you speak to them and even overheard them talking negatively about other customers. Love the clothes but dread going to this store.
  • JZ
    Jenn Zacari
    Nov 2, 2025
    4.0
    Though the prices where painful, the clothing was worth it. The styles are modern and comfortable, and the atmosphere of the store was welcoming.
  • NN
    Nguyen Nguyen
    Aug 24, 2025
    1.0
    No greetings and rude employees!!
  • AH
    Ana Hernandez-Castro
    May 18, 2023
    5.0
    I was originally wary to go in. I thought maybe they only carried plus sizes online but I am SO happy I went in. The folks working were ALL so welcoming and helpful. I can’t say enough nice things about the ladies who helped me. They made suggestions and helped me walk out with a sick pair of jeans that I would never have tried on if not encouraged to. And they were like genuinely nice people who offered advise, not just nice to make a sale. I’ll definitely go back and I will never feel intimidated walking in as a plus size person.

Frequently Asked Questions About Madewell

What type of clothing does Madewell in Shortpump specialize in?

Madewell specializes in women's denim, offering jeans, tees, outerwear, footwear, and bags.

What are the store hours for Madewell at Shortpump?

Madewell is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours on certain dates.