Business Details
About
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
4.2
31 reviews
5 stars
20
4 stars
4
3 stars
4
2 stars0
1 star
3
- PGPilar GSep 26, 20251.0Horrible customer service. I went to exchange a pair of jeans but hey didn’t have my size on the store. I ask her if she could order online. She said ok but you have to pay with a credit card.I told her I already pay with cash. To make this short I did not get my cash back and she charged my card.another representative came and sided with her. I just left the place and I will never came back.
- JMJwan MohammedaliSep 14, 20255.0Very nice staff, good quality clothes!
- JBJenny BorterJul 29, 20255.0I really like Jcrew Factory especially for kids clothing and the men's selection. The clothing is well made, stylish, and classic. I appreciate the interesting textures of the fabrics. The employees are helpful but never overbearing and let you have your space to enjoy the shopping experience. The app is easy to use and I appreciate all of the sales. No need to ever pay full price because there is always a sale if you wait a day or two. I usually don't buy anything unless it's at least 30% off.
- JCJennifer CApr 20, 20245.0Found some cute clothes that were reasonably priced. The cashier was helpful and showed me how to save $5 by signing up for texts.
Frequently Asked Questions About J.Crew Factory
What are the store hours for J.Crew Factory at Willow Lawn?
J.Crew Factory at Willow Lawn is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary.
Does J.Crew Factory offer in-store pickup?
Yes, J.Crew Factory offers in-store pickup services.
What types of clothing and services does J.Crew Factory provide?
J.Crew Factory offers colorful and stylish clothing for women, men, and children, including men's suiting and Kids' Crewcuts. They also provide private shopping appointments that can be scheduled by calling the store.
What payment options are accepted at J.Crew Factory in Willow Lawn?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is J.Crew Factory located in Richmond?
J.Crew Factory is located at 1601 Willow Lawn Drive, Unit 300, Richmond, VA 23230, United States.
Can customers contact J.Crew Factory by email or phone?
Yes, customers can email store.1039@jcrew.com or call +1 804-877-0088 for inquiries.
What nearby dining options are available around J.Crew Factory?
Nearby dining options include SNOWFOX, IHOP, Chick-fil-A Shops at Willow Lawn, Yoshi Sushi, Travinia Italian Kitchen and Wine Bar, Blimpie, Chesapeake Bagel Bakery, and Legends Grille.
What entertainment or wellness venues are near J.Crew Factory?
Nearby you can find The Children's Theatre at Willow Lawn, Row House Fitness gym, The Hot Yoga Barre studio, Escape Massage, and European Wax Center beauty salon.
Are there other shopping options close to J.Crew Factory?
Yes, nearby shopping includes Rack Room Shoes, Crazy 8, DSW Designer Shoe Warehouse, Old Navy, Bath & Body Works, Buff City Soap, and GameStop.
Does J.Crew Factory offer free Wi-Fi and mobile payment options?
Yes, the store provides free Wi-Fi and accepts mobile NFC payment options such as Apple Pay, Android Pay, and Samsung Pay.