Business Details
About
Custom Made Clothing StoreCustom T-Shirt StorePromotional Products Supplier
Custom Ink has been the trusted source for custom t-shirts, apparel, and promotional products since 2000—and now, we’re right down the road in Richmond, Virginia! Design custom t-shirts for your group, embroidered hats for your business, and more with the help of our local sales team. Experience and compare products, get recommendations tailored to your budget, and receive help every step of the order process with our team, both in-person and virtually with online appointments. Upload your logo with ease or take your design to the next level with the help of our expert artists. Visit our Custom Ink store in Carytown for all your local printing needs—book your appointment to get started today!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
272 reviews
5 stars
260
4 stars
6
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and friendliness of staff, particularly highlighting individuals like Laura, Harley, and Henry for their exceptional service.
In-Person Experience
Many customers appreciated the option to visit the store, allowing them to see and feel the products, which enhanced their overall experience.
Order Fulfillment
While most reviews noted timely delivery and quality products, there were a few complaints about delays and issues with order confirmations.
Design Assistance
Customers valued the knowledgeable staff who provided creative input and assistance in designing their custom items, making the process enjoyable and efficient.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the service and products, with many expressing intent to return for future orders.
- AUA Google UserNov 15, 20254.0Coming in to the store was a really nice option, they have their selection of shirts they print on there so you can select a comfortable fabric instead of playing the guessing game online.
- DVDaniel VelascoJul 31, 20231.0I order some t shirts and hats I pay $360 and they told me that I will receive a email to confirm it or my order will be cancel even if I’m already pay for it. I never get that email to confirm it and still not get my order.
- JCJoe ColletMay 21, 20235.0Ian was super helpful and friendly in guiding me through a purchase, I know I’ll be happy with.
- JIJames Burrell, IIIJun 8, 20215.0Great experience. The rep - Henry was top notch and very knowledgeable.
- TATravion AldersonSep 4, 20205.0Good people...clean store...and great service
Frequently Asked Questions About Custom Ink
What products does Custom Ink in Richmond offer?
Custom Ink offers custom t-shirts, embroidered hats, hoodies, performance shirts, and more from brands like Nike, Gildan, Under Armour, and The North Face.
What services are available at the Custom Ink store in Carytown, Richmond?
The store provides t-shirt design and printing services, including help with custom logos and embroidery by expert artists.
What are the operating hours for Custom Ink in Richmond?
Custom Ink is open Monday through Friday from 10:00 AM to 6:00 PM and closed on weekends.
Which payment methods are accepted at the Custom Ink Richmond store?
They accept American Express, Discover, Visa, Mastercard, and checks as payment options.
How can I contact Custom Ink in Richmond for inquiries or appointments?
You can reach them via phone at +1 804-419-5651 or email at richmond@customink.com. Appointments can be scheduled through their website.
Does Custom Ink Richmond offer delivery or in-store pickup?
They offer delivery but do not provide in-store or curbside pickup options.
Is the Custom Ink store in Richmond wheelchair accessible and LGBTQ friendly?
Yes, the store has a wheelchair accessible entrance and is a safe space welcoming LGBTQ and transgender customers.
Can you recommend nearby places to visit around the Custom Ink Carytown location?
Nearby places include Mary Angela's Pizzeria for Italian food, Jay Sharpe jewelry store, and Carytown Massage for relaxation services.
How can nearby businesses like jewelry stores and spas complement a visit to Custom Ink?
Visitors can combine shopping for custom apparel at Custom Ink with browsing jewelry at Jay Sharpe or enjoy a spa treatment at Vitality for a full-day experience in Carytown.
Are there any family-friendly or dining options near Custom Ink in Richmond?
Yes, Franklin Goose offers baby gear and retail products for families, while East Coast Provisions and Amici Ristorante provide seafood and wine bar dining experiences nearby.