Business Details
About
Custom Made Clothing StoreCustom T-Shirt StorePromotional Products SupplierCustom Ink
At Custom Ink, we've been your trusted source for custom t-shirts, apparel, and promotional products since 2000. Design custom apparel and other merch for your business, event, or group. Get expert help from our local sales team in creating personalized merchandise tailored to your needs and budget. Whether you're looking to add a printed or embroidered logo to clothing or create a collection of sales swag that will wow your customers, call to book an appointment, or browse our site to see our wide variety of options!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Reviews
4.9
271 reviews
5 stars
260
4 stars
5
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Laura, Harley, and Henry.
Design Assistance
Many reviews highlighted the excellent support in the design process, with staff providing valuable suggestions and helping customers refine their ideas.
Product Quality
Customers expressed satisfaction with the quality of the shirts and other products, often noting that the final results exceeded their expectations.
Appointment Convenience
The option to schedule appointments was appreciated, allowing for personalized service even during busy times.
Delivery Issues
A few customers reported issues with order confirmations and delays, indicating a need for improvement in communication regarding order status.
- DVDaniel VelascoJul 31, 20231.0I order some t shirts and hats I pay $360 and they told me that I will receive a email to confirm it or my order will be cancel even if I’m already pay for it. I never get that email to confirm it and still not get my order.
- MSMatthew SuggApr 7, 20225.0Henry was great! He went above and beyond to ensure I ordered everything I was looking for.
- TATameka AdebayoNov 6, 20215.0It has been a long time since we’ve had great customer service. With that being said, Henry’s customer service is second to none. He was extremely knowledgeable about the merchandise as well as designing. He made the experience fun and easy. He was authentic and truthful looking out for our best interest and for that alone we will be repeat customers.
Frequently Asked Questions About Custom Ink
What products does Custom Ink in Richmond offer?
Custom Ink offers custom t-shirts, embroidered hats, hoodies, performance shirts, and more from brands like Nike, Gildan, Under Armour, and The North Face.
What services are available at the Custom Ink store in Carytown, Richmond?
The store provides t-shirt design and printing services, including help with custom logos and embroidery by expert artists.
What are the operating hours for Custom Ink in Richmond?
Custom Ink is open Monday through Friday from 10:00 AM to 6:00 PM and closed on weekends.
Which payment methods are accepted at the Custom Ink Richmond store?
They accept American Express, Discover, Visa, Mastercard, and checks as payment options.
How can I contact Custom Ink in Richmond for inquiries or appointments?
You can reach them via phone at +1 804-419-5651 or email at richmond@customink.com. Appointments can be scheduled through their website.
Does Custom Ink Richmond offer delivery or in-store pickup?
They offer delivery but do not provide in-store or curbside pickup options.
Is the Custom Ink store in Richmond wheelchair accessible and LGBTQ friendly?
Yes, the store has a wheelchair accessible entrance and is a safe space welcoming LGBTQ and transgender customers.
Can you recommend nearby places to visit around the Custom Ink Carytown location?
Nearby places include Mary Angela's Pizzeria for Italian food, Jay Sharpe jewelry store, and Carytown Massage for relaxation services.
How can nearby businesses like jewelry stores and spas complement a visit to Custom Ink?
Visitors can combine shopping for custom apparel at Custom Ink with browsing jewelry at Jay Sharpe or enjoy a spa treatment at Vitality for a full-day experience in Carytown.
Are there any family-friendly or dining options near Custom Ink in Richmond?
Yes, Franklin Goose offers baby gear and retail products for families, while East Coast Provisions and Amici Ristorante provide seafood and wine bar dining experiences nearby.