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LifeSafer Ignition Interlock

4.9
(150 reviews)

Business Details

11849 Tug Boat Lane, Newport News, VA
23606, United States
(757) 231-6308
https://www.lifesafer.com/locations/virginia/newport-news/1575l/

About

Safety Equipment SupplierLifeSafer
LifeSafer Ignition interlock is the leading ignition interlock provider nationwide and home to “No-Call Install”, the first fully online installation booking tool. LifeSafer’s locations are VA certified and our expert technicians at 11849 Tug Boat Lane can handle all your installation and calibration needs. LifeSafer has over 30 years of ignition interlock experience and has helped over 1.5 million people get back on the road again.

Location

LifeSafer Ignition Interlock
11849 Tug Boat Lane, Newport News, VA
23606, United States

Hours

Reviews

4.9
150 reviews
5 stars
144
4 stars
0
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tiffany received overwhelming praise for her exceptional customer service, being described as helpful, patient, and knowledgeable.

Installation Experience

While many customers reported a smooth and professional installation process, there were some complaints about delays and issues with vehicle compatibility.

Professionalism

Technicians were generally noted for their professionalism and friendliness, contributing positively to the customer experience.

Communication

Customers appreciated clear communication and thorough explanations provided by staff, particularly Tiffany, which helped ease their concerns.
  • KM
    Kayla Mackey
    Feb 19, 2026
    5.0
    Awesome customer service! Got me out in time to get to work 🥹
  • KR
    Kay Robins
    Feb 3, 2026
    5.0
    Everyone in the office is so helpful and understanding.
  • ED
    Eric danizio
    Dec 26, 2025
    5.0
    The tech was very cool and explained a lot and was very professional and helpful!!
  • KC
    Kris “KC or Kasey” Cash
    Nov 11, 2025
    1.0
    Upon installation of device they blew a fuse broke the battery terminal and then short circuited the instrument panel out which that part is no longer available. They had to go to a junkyard to find the part to fix my car which they had for 2 weeks
  • SC
    Samantha Cannon
    Oct 23, 2025
    5.0
    Skyler was great!

Frequently Asked Questions About LifeSafer Ignition Interlock

How long will my installation take?

At a LifeSafer location, your appointment will usually take about one to two hours, but this can vary based on your car's make, model, and year. You can choose to leave your car with us or come back to pick it up after the installation is done. The LifeSafer team is trained to install your device quickly and efficiently.

Where do I get an ignition interlock device?

LifeSafer has thousands of locations conveniently located all across the United States. Our Guaranteed Same-Day Installation makes it easier than ever to make sure you can get back on the road ASAP. Take advantage of our No-Call Install online enrollment and get your installation appointment set up in less than 5 minutes!

Brand Certified Facts from LifeSafer Ignition Interlock

This information is certified by LifeSafer Ignition Interlock and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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