Business Details
About
Safety Equipment SupplierLifeSafer
LifeSafer Ignition interlock is the leading ignition interlock provider nationwide and home to “No-Call Install”, the first fully online installation booking tool. LifeSafer’s locations are VA certified and our expert technicians at 11849 Tug Boat Lane can handle all your installation and calibration needs. LifeSafer has over 30 years of ignition interlock experience and has helped over 1.5 million people get back on the road again.
Location
LifeSafer Ignition Interlock
11849 Tug Boat Lane, Newport News, VA
23606, United States
Hours
Reviews
4.9
149 reviews
5 stars
143
4 stars0
3 stars1
2 stars0
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tiffany received overwhelming praise for her exceptional customer service, being described as knowledgeable, patient, and helpful.
Installation Issues
Some customers reported problems during installation, including damage to their vehicles and miscommunication regarding pricing and scheduling.
Professionalism
Technicians were generally noted for their professionalism, with many customers appreciating their friendly and informative demeanor.
Overall Experience
While some experiences were negative due to installation issues, many customers expressed satisfaction with the service and the support provided by staff, particularly Tiffany.
- EDEric danizioDec 26, 20255.0The tech was very cool and explained a lot and was very professional and helpful!!
- KCKris “KC or Kasey” CashNov 11, 20251.0Upon installation of device they blew a fuse broke the battery terminal and then short circuited the instrument panel out which that part is no longer available. They had to go to a junkyard to find the part to fix my car which they had for 2 weeks
- SCSamantha CannonOct 23, 20255.0Skyler was great!
- DIDiane IngramSep 19, 20251.0Not good. 1st the price quoted over the phone was not what was charged. I have a newer vehicle and technician, whose was very nice, was not familiar with it. After getting interlocked installed my air conditioner will not blow cold air, so it is back in their shop. Started process at 9:45am and as of 2:50 pm I am still waiting for my vehicle to be fixed.
- DLDeserie LehmanSep 10, 20255.0Install tech was very friendly, knowledgeable and helpful. This situation is stressful and complicated and he does whatever he can to smooth it out. He could user a helper for sure.
Frequently Asked Questions About LifeSafer Ignition Interlock
How long will my installation take?
At a LifeSafer location, your appointment will usually take about one to two hours, but this can vary based on your car's make, model, and year. You can choose to leave your car with us or come back to pick it up after the installation is done. The LifeSafer team is trained to install your device quickly and efficiently.
Where do I get an ignition interlock device?
LifeSafer has thousands of locations conveniently located all across the United States. Our Guaranteed Same-Day Installation makes it easier than ever to make sure you can get back on the road ASAP. Take advantage of our No-Call Install online enrollment and get your installation appointment set up in less than 5 minutes!
How do I use my ignition interlock device?
During your appointment at LifeSafer, you'll receive comprehensive guidance on operating the LifeSafer ignition interlock device. This includes instructions on proper usage, what to avoid prior to using the device, and tips for ensuring it operates effectively. Please do not hesitate to ask your certified installer any questions you may have about your car breathalyzer and our services.
How much does an ignition interlock device cost?
The cost for installing a LifeSafer ignition interlock device, also known as a car breathalyzer, usually ranges from $70 to $150. This is a one-time installation fee that you'll pay at the beginning of your lease period for the device. You'll pay this fee directly to the service center that installs the device in your vehicle. Additional fees are usually incurred every time you must have your device calibrated and vary by state.
How does an interlock device/car breathalyzer work?
After the device is set up, drivers need to breathe into the car breathalyzer's mouthpiece to provide a sample. This device checks the driver’s breath alcohol concentration (BAC) to measure it is within legal limits. Typically, if the BAC is below .025, the driver is then clear to insert their keys and start the vehicle.
What services does LifeSafer Ignition Interlock provide at their Newport News location?
LifeSafer Ignition Interlock offers installation, calibration, and removal of ignition interlock devices at their Newport News location.
Where is the LifeSafer Ignition Interlock Newport News office located?
The Newport News office is located at 11849 Tug Boat Lane, Suite B, Newport News, VA 23606.
What are the operating hours of the LifeSafer Ignition Interlock Newport News office?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on weekends.
How can I schedule an installation appointment with LifeSafer Ignition Interlock?
You can schedule an installation online using their 'No-Call Install' booking tool via their website or enrollment link.
How long does an installation appointment usually take at LifeSafer?
Installations typically take about one to two hours, depending on your vehicle's make, model, and year.
What payment methods are accepted by LifeSafer Ignition Interlock?
They accept American Express, Discover, MasterCard, and Visa credit cards for payment.
How does the LifeSafer ignition interlock device work?
The device requires drivers to blow into a mouthpiece to measure breath alcohol concentration. If the BAC is below .025, the vehicle can start.
What nearby services can I visit before or after my appointment at LifeSafer Ignition Interlock in Newport News?
Nearby places include Floor Coverings International for flooring needs, the Academy of Rock Music for music lessons, and Jungle Gym park for recreation.
Are there any nearby gyms or sports facilities near LifeSafer Ignition Interlock in Newport News?
Yes, nearby gyms and sports venues include Guerrilla Athletics, CLUBWAKA sports club, and Hitters Warehouse Training Academy.
Can I find home improvement and contractor services near LifeSafer Ignition Interlock?
Yes, nearby contractor and home improvement stores include Art Newsome, Inc., Stoneware Kitchen and Bath, and Pompei.