LifeSafer Ignition Interlock

4.9
148 reviews

About

Safety Equipment Supplier
LifeSafer Ignition interlock is the leading ignition interlock provider nationwide and home to “No-Call Install”, the first fully online installation booking tool. LifeSafer’s locations are VA certified and our expert technicians at 11849 Tug Boat Lane can handle all your installation and calibration needs. LifeSafer has over 30 years of ignition interlock experience and has helped over 1.5 million people get back on the road again.

Location

LifeSafer Ignition Interlock
11849 Tug Boat Lane, Newport News, VA
23606, United States

Hours

Reviews

4.9
148 reviews
5 stars
142
4 stars
0
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tiffany received overwhelming praise for her exceptional customer service, being described as friendly, knowledgeable, and patient.

Installation Experience

Most customers reported a smooth and professional installation process, with many noting the efficiency and clarity of instructions provided.

Communication

Customers appreciated the clear communication and support throughout the installation and operation of the ignition interlock device.

Mixed Feedback

Some customers expressed dissatisfaction with scheduling and pricing issues, indicating a need for improvement in these areas.
  • KC
    Kris “KC or Kasey” Cash
    Nov 11, 2025
    1.0
    Upon installation of device they blew a fuse broke the battery terminal and then short circuited the instrument panel out which that part is no longer available. They had to go to a junkyard to find the part to fix my car which they had for 2 weeks
  • SC
    Samantha Cannon
    Oct 23, 2025
    5.0
    Skyler was great!
  • DI
    Diane Ingram
    Sep 19, 2025
    1.0
    Not good. 1st the price quoted over the phone was not what was charged. I have a newer vehicle and technician, whose was very nice, was not familiar with it. After getting interlocked installed my air conditioner will not blow cold air, so it is back in their shop. Started process at 9:45am and as of 2:50 pm I am still waiting for my vehicle to be fixed.
  • DL
    Deserie Lehman
    Sep 10, 2025
    5.0
    Install tech was very friendly, knowledgeable and helpful. This situation is stressful and complicated and he does whatever he can to smooth it out. He could user a helper for sure.
  • JS
    jason schroeder
    Aug 4, 2025
    5.0
    The install was very professional and didn't take longer any longer than expected.

Frequently Asked Questions About LifeSafer Ignition Interlock

How long will my installation take?

At a LifeSafer location, your appointment will usually take about one to two hours, but this can vary based on your car's make, model, and year. You can choose to leave your car with us or come back to pick it up after the installation is done. The LifeSafer team is trained to install your device quickly and efficiently.

Where do I get an ignition interlock device?

LifeSafer has thousands of locations conveniently located all across the United States. Our Guaranteed Same-Day Installation makes it easier than ever to make sure you can get back on the road ASAP. Take advantage of our No-Call Install online enrollment and get your installation appointment set up in less than 5 minutes!