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Brand Certified

DSW Designer Shoe Warehouse

4.3
(340 reviews)

Business Details

12080 Jefferson Ave, Newport News, VA
23606, United States
(757) 847-5172

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
12080 Jefferson Ave, Newport News, VA
23606, United States

Hours

Reviews

4.3
340 reviews
5 stars
199
4 stars
78
3 stars
41
2 stars
12
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.

Selection

The store offers a wide variety of shoes, but some customers expressed a desire for more options in specific sizes and styles, particularly for men and wider widths.

Pricing

While many found the prices reasonable, some customers felt that the store's prices were higher compared to other locations or online options.

Store Condition

Customers noted that the store is generally clean and organized, although some mentioned issues with stock availability and the layout.
  • SS
    Sam Smith
    Dec 15, 2025
    5.0
    Sherry went above and beyond to make my return/exchange experience excellent. She was very helpful, pair of shoes that I ordered online arrived with a small scuff, and she went out of her way to help me find another pair on the rack in store, but even went so far as to personally condition the pair of shoes, and give an additional discount to ensure that I was satisfied with the experience. I really appreciate her time and effort to help me out, especially during the busy holiday season.
  • JH
    Jamie Hall
    Nov 16, 2025
    5.0
    Great service! Really nice employees! Wonderful selection!
  • AA
    ANITA
    Oct 30, 2025
    5.0
    I love DSW shoe store, but I wish they would have more size 9's.
  • LL
    LisaMichelle
    Sep 17, 2025
    5.0
    The manager is very helpful & patient!!! Great selection of shoes! My only concern is in the parking lot. People are not courteous & drive too fast!

Brand Certified Facts from DSW Designer Shoe Warehouse

This information is certified by DSW Designer Shoe Warehouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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