Louis Vuitton McLean Tysons Galleria

Reviews

• ML

  Mark Lemans

  Mar 29, 2026
  1.0
  I have been to this store couple of times. The biggest issue I have with this store is that they let people who are dressed a certain way in before others. Half the people in there they let in to just look and stand around taking pictures with bags or glasses. I was in a rush during the morning and threw sweat pants on and hoodie I came in there and got told 30 min wait to. I came for certain wallet for my gf for a gift and was told to be put on list. This was the first time I've gone to this store dressed comfortably and the first time I've been put on a list. The fact that if you dress differently changes if you are let in or listed is a bit questionable by the staff. I think they forget they aren't the owners.
• JR

  Julio Reyes

  Mar 27, 2026
  5.0
  LV..Miss Rosalie is the most beautiful person.. Thank you for your Great Service.....
• FG

  Farid GS

  Mar 14, 2026
  3.0
  I visited the store intending to purchase a bottle of perfume and asked one of the customer service associates for assistance. He asked me to wait for a minute, but after 45 minutes of waiting, I went back to ask if I would be served. Only then did he say he would check whether my name had been added to the waitlist. After waiting that long, the situation should have been handled better. Unfortunately, the manager at the entrance chose to argue instead of resolving the issue. A manager should focus on solving the problem, especially when a customer has already waited 45 minutes without even being properly added to the waitlist. That said, Tanesha was very professional and sweet. She helped us check out quickly and made the experience pleasant once we were finally assisted. Overall, the service process and management response were disappointing, especially for a luxury brand that is known for high standards of customer service.
• AB

  Amanee Blake

  Mar 12, 2026
  5.0
  This was my first time shopping at this location and I must say I had the best customer service! Paola was so patient, kind and understanding. Even when I had to call my bank. I love my bag and my wallet and can't wait to shop with her again.
• TS

  Tyler Spindell

  Mar 11, 2026
  5.0
  Made a purchase with this really sweet sales associate, Allie. ACTUALLY one of THE NICEST, MOST PROFESSIONAL sales associates I've ever met. Product was seamless, quick and efficient service, and overall just a pleasant experience. Will definitely be back shopping with Allie soon!

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