Since 1967, Ralph Lauren has defined the essence of American style. Striking a balance between “timeless” and “modern,” Ralph Lauren creates collections that express a unique sense of personal style inspired by the rich visual imagery around him: the rustic beauty of the American West, the golden age of Hollywood glamour, the sleek innovation of automotive design or an authentic equestrian heritage. Over forty years ago, Ralph Lauren launched the Polo brand from one innovative tie design; since then, he has officially been recognized as a true Fashion Legend. From internationally heralded collections that grace the runway to impeccably crafted sportswear at the forefront of fashion, Ralph Lauren apparel and accessories offer the gift of iconic, enduring style. We invite you to join us at our Ralph Lauren stores to discover The World of Ralph Lauren. Our personal style consultants will be happy to assist you.
The customer service here is horrible. Susan (blonde with bangs older woman) stared at my brother and I with the most rude look on her face, never greeted us or asked if we needed help. We were standing by a changing room without realizing we were in her way and she glared at us and didn’t say excuse me. Her judgment and nasty attitude made me sick to my stomach. People like her should not represent the brand and management should think twice about keeping her. If you’re local you’ll get much better service in Georgetown. She needs a huge pretty woman style wake up call but she’s likely just a nasty person, her energy truly made me sick to my stomach!
CR
Christina R.
Dec 29, 2025
2.0
This store is lacking customer service, greeting new customers and not judging a book by its cover. I purposely drive to Georgetown to obtain a better and more pleasant shopping experience.
AA
Alireza Atash-Sobh
Dec 19, 2025
5.0
Judy did an outstanding job assisting me with my purchases. She went out of her way to make sure I was taken care of. Thank you Judy
DM
Diego Micheo
Nov 13, 2025
5.0
Alex has the best customer service I've ever seen! She has great tastes and helped my fiancé build a full wardrobe with confidence and style! We were even able to get some of the clothes tailored! Many kudos to her for her natural talent! Very genuine and caring! We keep coming back to see her! We loved the whole team here, Judy, Jp and Marguerite are very lucky to have a valuable member of their team! Here are some of the things we purchased.