BOSS Store - Tysons Galleria

Reviews

• AK

  Anil Kumar

  Feb 4, 2026
  1.0
  Love Hugo clothes. Spent decent money in past few years. Online experience is great. However, the store really sucks. They can get alteration done in 2 days when you buy a suite but takes 4 weeks when you want just alteration done if you buy suite from online. Why should alterations take 4 weeks? This must change. overall very bad experience.
• LA

  luis Alvarez

  Feb 2, 2026
  5.0
  I have bought many suits before but the level of professionalism I received from George is nothing less than amazing! I had a wedding coming up and needed a suit he was very eager to help me and show me different options to make sure I was making the correct choice he even brought out the Tailor who measured me and also made sure to ask me how I would like my suit to fit and made recommendations as well I definitely will becoming back for more suits in the future and also recommend anyone looking for Amazing service and amazing products and support love this place
• RS

  rahimullah siddiqi

  Jan 16, 2026
  1.0
  My experience at this Hugo Boss location was not only disappointing — it was genuinely frightening. After the Leesburg Outlet refused to help me with my defective $534 jacket, customer support told me to visit a full retail store and directed me to the Tysons Galleria location. I drove 1 hour and 30 minutes, hoping someone would finally take responsibility. Instead, I walked into one of the most uncomfortable and unprofessional environments I’ve ever experienced in any store. The manager’s behavior was disgusting and intimidating. The way he looked at me made me feel unsafe, as if he was ready to confront me physically. I was so uncomfortable and afraid for my own safety that I left the store immediately. There was no respect, no professionalism, and absolutely no willingness to help. After following the instructions from Hugo Boss customer support and driving such a long distance, I was met with hostility instead of assistance. If you value your dignity, your safety, and your peace of mind, do not shop at this store. No customer should ever feel threatened or disrespected while simply asking for help with a defective product.
• MZ

  morteza zijerdi

  Dec 27, 2025
  1.0
  I really like the brand but for a high end store, you expect a politer staff. It’s a real unpleasant experience every-time we stop by here. The
• OC

  Omer Cevikol

  Oct 12, 2025
  1.0
  Terrible customer service!! I’ve been buying all my clothes from them but it comes to issues that I am having with the things they dont care about anything . They are very rude and not care about customer satisfaction. This is the second time that I am having same issue . The jean I only wear 3-4 times I have maybe 20 jeans from them never had same issue . Just 2025 i spend maybe 6-7k from the store but they dont care about it . Never buy things from them anymore !!!!!!

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