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Smart Start Ignition Interlock

3.3
(28 reviews)

Business Details

10400 Morias Ct, Manassas, VA
20110, United States
(571) 719-2411

About

Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Manassas with same-day installation available for your vehicle. We’re a convenient and affordable Virginia IID supplier located in Western Manassas at 10400 Morias Ct with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Manassas. Call our Western Manassas location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.

Details

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  • Onsite servicesAvailable

Location

Smart Start Ignition Interlock
10400 Morias Ct, Manassas, VA
20110, United States

Hours

Reviews

3.3
28 reviews
5 stars
16
4 stars
0
3 stars
0
2 stars
0
1 star
12
  • MM
    Mo
    Feb 3, 2026
    1.0
    Scammers! Technician added a fee on my smart start account and told me it is "a fault with their system right now so just call smart start to have them remove the balance" AFTER I paid for my appointment. Then when I call smart start they say there is nothing they can do about the fee and I will most likely have to pay it. Avoid these guys unless you really need to make an appointment there!
  • AC
    Austin Conde
    Jan 16, 2026
    1.0
    i wish i could put a zero, these people are scammers, time wasters. your life is about to get messed up dealing with these folks an bank account drained. i got into a car crash and the didn’t once car about me or my health just there totaled device that they made me pay for after the already made me pay a removal fee to send someone to get it from junk yard then sneakily put a hold on my account for a calibration appointment for new car. these people are here to financially drain you and to make everyday a nightmare don’t even get me started with how poorly the device works
  • ET
    Erin Taylor
    Jan 7, 2026
    1.0
    I would give 0 stars if there was the option. We had an appointment, which we had to tow the car to, but 5 minutes before, they called and said the technician was sick. We scheduled multiple appointments after that in which they kept calling back and saying they have to cancel. Finally, we got a standing appointment… or so we thought. We towed the car which was $210 to smart start for us to get there and THEYRE CLOSED - yes, they confirmed an appointment (on a random Wednesday) and were closed and never notified us this time. We had to tow the truck BACK home (another couple hundred) because smart start wouldn’t let us park there and “the property manager will tow us.” This lack of customer service was absolutely disappointing, especially because this was 1, not our first attempt in making an appointment, and 2, the hundreds and hundreds of dollars we had to spend for THEIR inconvenience. I highly recommend not going here. There’s really nothing they can do to make this better except a formal apology and full refund for the tow trucks we had to pay for, for no reason because they couldn’t give us a damn call telling us they’re closed, literally the day after we called to make an appointment. This place is absolutely a disappointment. Shame on those who also wouldn’t even let us leave the car there until they opened up next. (Which BTW, IS A WEEK LATER). What a disgrace of a company.
  • AS
    Allissa Salas
    Oct 31, 2025
    1.0
    Awful location avoid this place! Every month they messed my days and payments up. they have no clue what they are doing every single time.
  • AS
    amad shammo
    Oct 10, 2025
    1.0
    The mechanic here in Manassas is great but Smart Start as a company and its contractors are awful. Multiple extra fees every month. Very Inconvenient and the automated dial up is the worst.

Frequently Asked Questions About Smart Start Ignition Interlock

What do I need to bring to my installation?

Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.

How do I know if Smart Start's devices are compliant with my program?

Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.

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