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Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Manassas with same-day installation available for your vehicle. We’re a convenient and affordable Virginia IID supplier located in Western Manassas at 10400 Morias Ct with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Manassas. Call our Western Manassas location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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Location
Hours
Reviews
3.5
26 reviews
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- ETErin Taylor5 days ago1.0I would give 0 stars if there was the option. We had an appointment, which we had to tow the car to, but 5 minutes before, they called and said the technician was sick. We scheduled multiple appointments after that in which they kept calling back and saying they have to cancel. Finally, we got a standing appointment… or so we thought. We towed the car which was $210 to smart start for us to get there and THEYRE CLOSED - yes, they confirmed an appointment (on a random Wednesday) and were closed and never notified us this time. We had to tow the truck BACK home (another couple hundred) because smart start wouldn’t let us park there and “the property manager will tow us.” This lack of customer service was absolutely disappointing, especially because this was 1, not our first attempt in making an appointment, and 2, the hundreds and hundreds of dollars we had to spend for THEIR inconvenience. I highly recommend not going here. There’s really nothing they can do to make this better except a formal apology and full refund for the tow trucks we had to pay for, for no reason because they couldn’t give us a damn call telling us they’re closed, literally the day after we called to make an appointment. This place is absolutely a disappointment. Shame on those who also wouldn’t even let us leave the car there until they opened up next. (Which BTW, IS A WEEK LATER). What a disgrace of a company.
- ASAllissa SalasOct 31, 20251.0Awful location avoid this place! Every month they messed my days and payments up. they have no clue what they are doing every single time.
- ASamad shammoOct 10, 20251.0The mechanic here in Manassas is great but Smart Start as a company and its contractors are awful. Multiple extra fees every month. Very Inconvenient and the automated dial up is the worst.
- THTheo HawkinsFeb 20, 20225.0First day, it took 4 hours and the guy was great and made it easy to understand everything!
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
How long does the Ignition Interlock installation take?
Ignition Interlock installation will usually only take a couple of hours. Smart Start recommends blocking off at least two hours for your appointment. At some locations, you may be able to drop your vehicle off and pick it back up once installation is complete.Please note that installation time can vary depending on the make and model of your vehicle, and may take longer for electric and hybrid vehicles. If you have any questions about your appointment or installation, contact a Program Advisor at (800) 831-3299!
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accommodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the business hours for Smart Start Ignition Interlock in Manassas?
The Smart Start Ignition Interlock location in Manassas is open Tuesday, Wednesday, and Thursday from 8:00 AM to 5:00 PM. It is closed on Monday, Friday, Saturday, and Sunday.
Can I get a same-day installation for my Ignition Interlock Device at Smart Start Manassas?
Yes, Smart Start in Manassas offers same-day installation for your Ignition Interlock Device to make the process quick and convenient.
What do I need to bring to my Ignition Interlock installation appointment?
You should bring a photo ID and proof of residence verifying your address. Additional documents relating to your case may be required depending on your state or program, and our Program Advisors will inform you if needed.
How can I schedule an appointment for an Ignition Interlock Device installation at Smart Start Manassas?
You can schedule an appointment by filling out the online form on their website or by calling (800) 831-3299 to speak with a Program Advisor. Some same-day installations may be available.
Are Smart Start's Ignition Interlock Devices compliant with state programs?
Yes, Smart Start is a NHTSA certified provider, ensuring their Ignition Interlock Devices meet all alcohol monitoring authority requirements for compliance within your state or county.
Does the Ignition Interlock Device affect my vehicle's operation or safety?
No, the Smart Start IID will not harm your vehicle. Licensed technicians can install devices on most vehicles, including hybrids and electric cars.
What nearby automotive services can I find close to Smart Start Ignition Interlock in Manassas?
Near Smart Start at 10400 Morias Ct, you'll find several automotive services including SW Automotive, Promise Auto Repair, Superior Collision Center, Automotive 247, We Care Auto, Unique Automobile Care, and Brown's AutoCare Inc.
Are there any nearby places where I can get my car detailed or have an oil change near Smart Start Manassas?
Yes, Automotive 247 and Unique Automobile Care near Smart Start offer auto detailing and oil change services which might be convenient to visit before or after your Ignition Interlock installation.
What other nearby businesses could be useful to customers visiting Smart Start Ignition Interlock in Western Manassas?
Customers can find plumbing services like Roto-Rooter Plumbing & Water Cleanup and Roto-Rooter Plumbing & Drain Services nearby, as well as property management services like The Realty Group, Virginia. You might also visit the Rose Hill Cemetery or check out local supermarkets like Marie's Good Store.
What payment options does Smart Start Ignition Interlock accept in Manassas?
Smart Start accepts major credit and debit cards including Visa and Mastercard for payment.