Brand Certified
JCPenney
4.1(783 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
3409 Candlers Mountain Rd, Lynchburg, VA
24502, United States
Certified by JCPenney • Mar 01, 2026
(434) 237-4741
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/va/lynchburg/clothing-stores-lynchburg-va-1135.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lynchburg, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
783 reviews
5 stars
394
4 stars
210
3 stars
101
2 stars
32
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported issues with understaffing and poor management, leading to long wait times and negative experiences.
Store Condition
The store was noted for being clean and well-kept, but several reviews mentioned it needing updates and improvements, with some areas appearing outdated or messy.
Checkout Experience
Numerous customers expressed frustration over having only one register open during busy times, resulting in long lines and delays.
Product Selection
Customers appreciated the variety of products available, including good deals and clearance items, although some noted that certain sizes and items were often out of stock.
- KBKathy Byers3 days ago5.0I was shopping in JC Penneys at River Ridge mall today and received excellent customer service from Melissa! She helped me with a children's item of clothing.
- CFChad FallsDec 20, 20251.0Bad management. Right here at Christmas they have decided to only have one cash register open at the busiest time of year! They have different areas to purchase your items but refuse to open them up. So no matter what part of the store you find an item to purchase you have to walk to the children’s clothing department in the back where it’s congested & over crowded. Very bad judgement & horrible management!
- CBChristine BerryOct 21, 20255.0Although a smaller store, it was nice to get some good old-fashioned friendly service!
- CCclarence cranmerOct 14, 20254.0Great prices and pleasant staff
- SWShanna WhitworthOct 4, 20253.0Only one register open on a Saturday is not good for business
Frequently Asked Questions About JCPenney
What types of products does JCPenney Lynchburg offer?
JCPenney Lynchburg offers a wide selection of products including apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Lynchburg, VA?
From Monday to Thursday, the store is open from 11:00 AM to 8:00 PM. On Friday and Saturday, it opens from 10:00 AM with closing times at 8:00 PM and 9:00 PM respectively, and on Sunday from 12:00 PM to 7:00 PM.
Where is JCPenney located in Lynchburg?
JCPenney is located at 3409 Candlers Mountain Rd inside the River Ridge Mall, Lynchburg, VA 24502.
Does JCPenney Lynchburg offer curbside pickup and free shipping?
Yes, JCPenney Lynchburg offers both free shipping and curbside pickup options for customers.
What payment methods are accepted at JCPenney Lynchburg?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment methods.
Is the JCPenney Lynchburg location wheelchair accessible and does it have public restrooms?
Yes, the store has a wheelchair-accessible entrance and provides public restrooms for customers.
Are there any nearby beauty and spa services close to JCPenney in River Ridge Mall?
Yes, Presley’s Place, a hair salon and beauty spa, and Benefit Cosmetics BrowBar are nearby options if you're looking to complement your shopping with beauty and spa services.
What other clothing stores can I visit near JCPenney in Lynchburg?
Nearby clothing stores include Windsor, New York & Company, Aerie, Zumiez, Alpaca by Jaca, T.J. Maxx, American Eagle Outfitters, and Pradasi Designs LLC, offering a variety of apparel styles and options.
Where can I find shoe stores near JCPenney in River Ridge Mall?
Nearby shoe stores include Shoe Dept. Encore, Payless ShoeSource, Finish Line, and Journeys, providing a wide selection of footwear for all ages and styles.
Are there dining options close to JCPenney in Lynchburg?
Yes, dining options near JCPenney include Auntie Anne’s for snacks, Chick-fil-A for fast food, Duck Donuts for sweet treats, and Great Steak for a sit-down meal experience.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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