The old woman with the grey hair that works here was incredible rude. As someone that works in customer service I have never imagined treating people with the attitude she did. I left the store feeling embarrassed and upset all for trying to check out and use a discount code. Maybe try treating people with basic politeness at the very least
KS
Katelynn Shepherd
Nov 29, 2025
1.0
I was in here the other day, the workers were SO rude. They were talking about the customers and people in their personal life the whole time I was in there, they were calling people fat, saying they needed to fix their hair, whispering to eachother. It was a VERY unpleasant experience. They were just standing in a circle just talking bad about customers looks and people in their life. HORRIBLE ENERGY in here, it’s just giving mean girls. Aerie needs to do better with who they employ and who they choose to represent their store.
NC
Natalia Couch
Oct 31, 2025
1.0
Horrible customer service. Lady was rude and passive aggressive.
GB
Gracianna Brooks
Oct 10, 2025
5.0
Maddi (sales lead) is so sweet and helpful to me every time i come in. She always stops what she is doing to help me find what i need.
CD
C Douglas
Oct 10, 2025
5.0
maddi (sales lead) is always more than helpful always offering to go into the back and look and grab extra things for us offering fitting and helping us apply for a card to drop our total by 200
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