The Franco’s story began in Tuscany, Italy in 1946 when a young Franco Ambrogi learned to sew from his mother at the age of 6. In fifth grade, he worked in a tailor shop, and by the age of 15 Franco emigrated to Richmond. Franco quickly found work in a small tailor shop, then at the venerable southern department store chain called Thalhimers. Eventually he fetched up at the upscale specialty retailer Berry-Burk. By his early thirties, he had married his wife Ruth, started a family and began supplementing the family income by tailoring in his garage. Most of the work was alterations, but he also custom-made suits, charging around $125. Now it it's second generation...READ MORE at our website.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.