Sporting Goods StoreFishing StoreCamping StoreGun ShopCanoe StoreKayak StoreClothing Store
Your adventure starts here. When you’re stocking up for a hunt, preparing for some morning fishing, or embarking on a family camping trip, Cabela's is the first and only place you’ll need to stop. Against a stunning backdrop of wildlife displays and outdoor scenes, our showrooms house a huge selection of gear from all the industry’s top brands like Bass Pro Shops, RedHead, Lowrance, Under Armour, Columbia, Yeti, Carhartt, Shimano, The North Face, Ascend, and more! We carry an excellent selection of clothing, shoes, and boots for men, women, and children as well. Come check out your local Henrico Cabela's location now!
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are reported as rude or unresponsive, leading to frustration among customers.
Product Selection
Customers appreciate the variety of outdoor products available, though some express disappointment in limited selections for specific items.
Pricing
Many reviews mention that prices are generally higher compared to competitors, which affects customer satisfaction.
Store Experience
The store is noted for being clean and well-organized, but some customers report uncomfortable experiences due to staff following them or inadequate assistance.
Firearm Purchase Process
The process for purchasing firearms is criticized for being slow and inefficient, with long wait times and poor customer service reported in this area.
JW
Justin Williams
3 days ago
1.0
Save yourself the trouble and don’t buy a boat or trailer from this Cabelas. They completely screwed up my registration—put two trailers in my name—and spent months fumbling through a fix. Five months later, the wrong trailer was finally removed, but I’m still waiting on the correct title.
DD
Dave
Nov 5, 2025
1.0
We are so disappointed with Cabela’s decision to trespass and tow RV owners from their property. My wife and I loved coming to this location after a long drive. This was our stop on the way to the Urbanna Oyster Festival and to the Outer Banks in our Airstream. We would go inside, stretch our legs and buy some things depending on our destination. We would spend the night and then go to Wegman’s next door and buy our groceries in the morning. Our average bill was around $300 between the two. We aren’t looking for a free place to stay. We are Harvest Host members. This will no longer be our go to store. We will also be posting this on the Airstream International forum to bring attention to this corporate decision.
TB
Trey Belton
Oct 30, 2025
1.0
Luckily I can’t give 0 stars. I went in to purchase 44 auto ammunition. I make the purchase and notice I was sold 44 long by mistake(or maybe on purpose.) I went in for professional advice, was sold the wrong product. They would not allow me to exchange for the correct product. I had not even left the store. They also did a friend the same exact way. I believe they’re doing it on purpose.
MM
Matt
Oct 24, 2025
5.0
Great experience with the service department. We had an issue with our boat on Friday morning, called the service department and talked with Jamie and explained what we had going on. He told us to swing by and he would take a quick look and try to help us out. Upon arrival Jamie and Chance came out and tested our batteries, found that they were very weak and replaced them under warranty for us. Overall great experience with everyone we spoke with at the store.
TB
Thao Barnes
Oct 22, 2025
2.0
I'm so disappointed. I have always loved Cabelas but everything has gone downhill. I ordered a pair of hunting boots and when they arrived, I had been sent one boot in size 6 and the other in size 7, with two different color camo. Customer service seemed great and said they understood it was their fault and they would overnight the correct boots so I would have them in time for my hunting trip at the end of the week. NOPE! They dropped the ball again and sent them standard, with two days of processing, so boots won't even get here in time. In all of this I made an extra trip to get the screwed up order sent back to them the next morning. I would have just taken my time at this rate. I'm so disappointed. I never even got any notices of what was going on with the new order until I contacted customer service again and was told it was sent standard. I guess I will return these for refund if they ever get here and shop at a better store.
What types of outdoor gear and apparel does Cabela's in Henrico offer?
Cabela's offers a wide selection of outdoor gear and apparel for hunting, fishing, camping, and outdoor activities, including brands like Bass Pro Shops, Under Armour, Columbia, and The North Face.
What are the store hours for Cabela's at 5000 Cabela Drive, Henrico?
Cabela's is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does Cabela's in Henrico offer pickup services?
Yes, the store provides both in-store pickup and curbside pickup services for customer convenience.
What payment methods are accepted at Cabela's in Henrico?
They accept various payment options including American Express, Visa, Mastercard, Discover, cash, checks, mobile payments like Apple Pay and Google Pay, and travelers checks.
Does Cabela's in Short Pump provide wheelchair accessible facilities?
Yes, the store has wheelchair accessible entrance, parking, and restrooms to accommodate all customers.
How can I contact the Henrico Cabela's store?
You can call them at +1 804-340-7300 or email Manager_Short_Pump_VA@basspro.com for inquiries.
Are there any places to eat near Cabela's in Henrico?
Yes, customers can visit The Pub by Wegmans for a casual meal or Buttermilk and Honey for southern restaurant cuisine nearby.
Where can I find more outdoor footwear near Cabela's in Henrico?
Nearby shoe stores like Chacos, Saucony, Rack Room Shoes, and SKECHERS Warehouse Outlet offer a variety of footwear options.
Are there banking services close to Cabela's in Short Pump?
Yes, nearby banking options include United Bank and Essex Bank for your financial needs.
What are some recreational or fitness spots near Cabela's in Henrico?
Customers can visit Row House Fitness and Row House gyms nearby for active life and fitness activities.