Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Harrisonburg, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
662 reviews
5 stars
338
4 stars
168
3 stars
79
2 stars
30
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rude employees and long wait times for assistance.
Store Cleanliness
Feedback on cleanliness is varied; some customers found the store well-maintained, while others reported unsanitary conditions.
Product Availability
Customers appreciated the variety of products available, but some noted issues with inventory and selection, particularly for specific sizes.
Store Hours
Several customers expressed frustration with store hours, citing early closures and difficulty reaching staff by phone.
- LBLisa BacoteJan 2, 20262.0I was in Harrisonburg, VA and went into the JCP. Had a great experience with customer service. I ordered two items to be delivered because the items wasn't available in-store. I didn't receive the item on the due dates I was told. So I called 3 days later to check on ordered and this is where my frustration came in. I pushed every department for 20 minutes and no one answered. Someone finally answered after 22 minutes just to tell me my item that was supposed to be delivered today, was still in the fulfillment center. Please do better with answering phones in a more timely manner for better customer service 🙏.
- HWhannah wagnerDec 31, 20255.0I feel like i haven't been into JC Penny in a long time so I went in to window shop initially. I had a really good experience with Michaela at the beauty counter. She was very helpful and made me want to come back to JC Penny. The beauty area is well kept and there is good variety here.
- MMMrs MillerDec 10, 20254.0Same old jcp
- MPMickey PainterNov 30, 20255.0Friendly Staff
- SFSeth FadleyNov 6, 20251.0I will never ever buy anything from these pieces of crap again. They close at 7 o'clock. There hours are trash. Everyone else is still open and they close . Im so irritated
Frequently Asked Questions About JCPenney
What products does JCPenney in Harrisonburg offer?
JCPenney offers a wide selection of apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is JCPenney located in Harrisonburg, VA?
JCPenney is located at 1925 E Market St, Valley Mall, Harrisonburg, VA 22801.
What are the store hours for JCPenney in Harrisonburg?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, the Harrisonburg JCPenney location offers both in-store shopping and curbside pickup services.
What payment methods are accepted at JCPenney Harrisonburg?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Is the JCPenney store in Harrisonburg accessible for people with disabilities?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
How can I shop JCPenney’s deals on my mobile device?
You can download the JCPenney App from the Apple App Store or shop online at their website for top deals and convenient shopping.
What nearby shoe stores are close to JCPenney in Valley Mall?
Nearby shoe stores include Chacos and Saucony, both located close to JCPenney within Valley Mall.
Are there any nearby beauty and spa services near JCPenney in Valley Mall?
Yes, nearby beauty and spa options include Banter by Piercing Pagoda, Piercing Pagoda, Dinamic Cuts hair salon, Hair Plus, Ulta Beauty, California Nails, and Health Plan Massage.
What dining options are available near JCPenney in Valley Mall?
Near JCPenney, you can find eateries like Tilted Kilt Harrisonburg pub, Country Cookin American restaurant, Auntie Anne's Pretzels, and China Wok Chinese restaurant.