Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Harrisonburg, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
658 reviews
5 stars
335
4 stars
168
3 stars
79
2 stars
29
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unhelpful.
Store Cleanliness
The store is generally noted as clean, but there are reports of unsanitary conditions in the bathrooms and messy areas.
Product Availability
Customers appreciate the variety of products available, but some express disappointment in the selection, particularly for specific sizes and styles.
Store Hours
Many customers are frustrated with the store's hours, noting that they close earlier than expected and that fitting rooms are often closed before closing time.
Staffing Issues
Several reviews mention understaffing, leading to long wait times and difficulty in receiving assistance.
- SFSeth FadleyNov 6, 20251.0I will never ever buy anything from these pieces of crap again. They close at 7 o'clock. There hours are trash. Everyone else is still open and they close . Im so irritated
- SGStephanie GiovanniAug 20, 20255.0I have been getting my hair done for a while now and Cherise is amazing!!! She is so very talented and able to do anything to any type of hair. She is well educated and maintains an integrity far above any where else I've ever been. I would say that if you book online be sure to check the price and long it will take so you're not surprised and then act like a ridiculous person trying to back pedal. If you're not happy with Cherise or the salon it means you're not worthy to be there. She's fabulous and you obviously have no idea about salons or hair stylists. It maybe that you should look at the kind of person you are and save your negative remarks for yourself. The JC Penny salon and Cherise are by far the BEST !!!!! Thank you Steph
- KRKaly Moreno RoblesAug 19, 20255.0Had a great experience at this salon! The customer service was outstanding, and I was very appreciative by how clean and well-maintained the salon was. The staff is incredibly welcoming. I especially want to commend Cherise, who was exceptionally kind and approachable - her friendly demeanor definitely enhanced my experience! Add
- ASArnita SingletonAug 2, 20255.0Marie was very corgial and helpful.
- WSWesley SmithJul 20, 20255.0Great service and selection of big and tall clothing
Frequently Asked Questions About JCPenney
What products does JCPenney in Harrisonburg offer?
JCPenney offers a wide selection of apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is JCPenney located in Harrisonburg, VA?
JCPenney is located at 1925 E Market St, Valley Mall, Harrisonburg, VA 22801.
What are the store hours for JCPenney in Harrisonburg?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, the Harrisonburg JCPenney location offers both in-store shopping and curbside pickup services.
What payment methods are accepted at JCPenney Harrisonburg?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Is the JCPenney store in Harrisonburg accessible for people with disabilities?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
How can I shop JCPenney’s deals on my mobile device?
You can download the JCPenney App from the Apple App Store or shop online at their website for top deals and convenient shopping.
What nearby shoe stores are close to JCPenney in Valley Mall?
Nearby shoe stores include Chacos and Saucony, both located close to JCPenney within Valley Mall.
Are there any nearby beauty and spa services near JCPenney in Valley Mall?
Yes, nearby beauty and spa options include Banter by Piercing Pagoda, Piercing Pagoda, Dinamic Cuts hair salon, Hair Plus, Ulta Beauty, California Nails, and Health Plan Massage.
What dining options are available near JCPenney in Valley Mall?
Near JCPenney, you can find eateries like Tilted Kilt Harrisonburg pub, Country Cookin American restaurant, Auntie Anne's Pretzels, and China Wok Chinese restaurant.