Brand Certified
JCPenney
4.1(1086 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
2071 Coliseum Dr, Hampton, VA
23666, United States
Certified by JCPenney • Feb 22, 2026
(757) 896-1924
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/va/hampton/clothing-stores-hampton-va-2935.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hampton, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.1
1,086 reviews
5 stars
555
4 stars
282
3 stars
123
2 stars
47
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times at checkout.
Product Selection
Customers expressed dissatisfaction with the limited selection of items, particularly for young boys and larger sizes.
Photo Studio Issues
Numerous reviews highlighted negative experiences with the photo studio, including unprofessional photographers and inadequate service.
Store Cleanliness
Several customers noted that the store was not clean and had disorganized merchandise.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and noted good shopping experiences.
- NPNicole PayneFeb 4, 20263.0Not a very good selection for young boys. Really wish there were more options.
- BJBonita JeffersonDec 31, 20253.0Selection of items were limited in size XL
- DDDani DanielsDec 13, 20251.0DO NOT GO HERE FOR PHOTOS WE HAD A HORRIBLE EXPERIENCE PHOTOGRAPHER BRYCE WAS TERRIBLE AND UNPROFESSIONAL
- ATAshanti TomlinsonNov 21, 20252.0Customer Service could have been better the cashier that my husband and I went to really had no clue prior to what she was doing.
- NTNicole TurnerNov 15, 20252.0NEED MORE AND FASTER CASHIERS!!!! It took 30 minutes to ring up 7 people!!!
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney store in Hampton, VA?
You can find a variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the Hampton, VA JCPenney store.
What are the JCPenney Hampton store's regular opening hours?
The store is open Monday to Friday from 11am to 8pm, Saturday from 10am to 9pm, and Sunday from 11am to 7pm.
Does the JCPenney store in Hampton offer curbside pickup and free shipping?
Yes, this JCPenney location offers both free shipping and curbside pickup options for customer convenience.
Which payment methods are accepted at JCPenney in Hampton?
JCPenney accepts American Express, Discover, Mastercard, Visa, and personal checks as payment methods.
Is the JCPenney store in Hampton accessible for wheelchair users?
Yes, the Hampton JCPenney store has a wheelchair accessible entrance.
Can I shop for men's and women's shoes at the JCPenney in Hampton?
Yes, the store offers shoes for both men and women.
What are some beauty services or salons near JCPenney in Hampton?
Nearby beauty-related places include Massage Envy - Hampton, Savarna Threading & Beauty Studio, Savarnas Beauty Spa, Sephora inside JCPenney, Hair By Tiara Nicole, Noir Lux Nail Studio, KJ's PMU & Beauty Lounge, and Phenix Salon Suites.
Are there dining options near JCPenney in Hampton where I can grab a meal?
Yes, nearby dining options include Bensi of Hampton, Baci Ristorante Italiano, Sushi King, Avenue Blue (which is a bar and American restaurant), The Skinny Dip ice cream shop, Dayandnight.757 smoothie and gelato shop, and Yogurt Vi frozen yogurt restaurant.
What nearby entertainment and leisure spots can I visit around JCPenney Hampton?
You can visit Town Square park and attractions, which also features a bar, and The Fountain At Peninsula Town Center playground close to JCPenney.
If I need phone repair or electronics services near JCPenney Hampton, where can I go?
Nearby options for phone and electronics repair include I Fix VA, Cell Fashion Phone Repair, Mr Fix - Phones, Computers, & More, and Mr Fix Cell Phone & Computer Repair.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website