Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Hampton, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,081 reviews
5 stars
555
4 stars
282
3 stars
120
2 stars
46
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Photo Studio Issues
Numerous complaints about the portrait studio, including rushed sessions and unprofessional photographers.
Product Availability
Customers expressed dissatisfaction with the limited selection of products, particularly in the men's and women's departments.
Store Organization
Feedback indicated that the store was often messy and unorganized, making it difficult for customers to find items.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and noted good deals and sales.
- NTNicole TurnerNov 15, 20252.0NEED MORE AND FASTER CASHIERS!!!! It took 30 minutes to ring up 7 people!!!
- JHJacala HallNov 14, 20251.0Yall have the nastiness customer service I ever seen in my life
- IPIldemaro PolancoNov 10, 20255.0Muy buen servicio y ropa de buena marca
- HLHolly LeGrandOct 24, 20251.0No appointments for two months in the portrait studio. Really? What are these people doing?
- DBDebra BonneauSep 9, 20255.0Easy return made the trip great!
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney store in Hampton, VA?
You can find a variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the Hampton, VA JCPenney store.
What are the JCPenney Hampton store's regular opening hours?
The store is open Monday to Friday from 11am to 8pm, Saturday from 10am to 9pm, and Sunday from 11am to 7pm.
Does the JCPenney store in Hampton offer curbside pickup and free shipping?
Yes, this JCPenney location offers both free shipping and curbside pickup options for customer convenience.
Which payment methods are accepted at JCPenney in Hampton?
JCPenney accepts American Express, Discover, Mastercard, Visa, and personal checks as payment methods.
Is the JCPenney store in Hampton accessible for wheelchair users?
Yes, the Hampton JCPenney store has a wheelchair accessible entrance.
Can I shop for men's and women's shoes at the JCPenney in Hampton?
Yes, the store offers shoes for both men and women.
What are some beauty services or salons near JCPenney in Hampton?
Nearby beauty-related places include Massage Envy - Hampton, Savarna Threading & Beauty Studio, Savarnas Beauty Spa, Sephora inside JCPenney, Hair By Tiara Nicole, Noir Lux Nail Studio, KJ's PMU & Beauty Lounge, and Phenix Salon Suites.
Are there dining options near JCPenney in Hampton where I can grab a meal?
Yes, nearby dining options include Bensi of Hampton, Baci Ristorante Italiano, Sushi King, Avenue Blue (which is a bar and American restaurant), The Skinny Dip ice cream shop, Dayandnight.757 smoothie and gelato shop, and Yogurt Vi frozen yogurt restaurant.
What nearby entertainment and leisure spots can I visit around JCPenney Hampton?
You can visit Town Square park and attractions, which also features a bar, and The Fountain At Peninsula Town Center playground close to JCPenney.
If I need phone repair or electronics services near JCPenney Hampton, where can I go?
Nearby options for phone and electronics repair include I Fix VA, Cell Fashion Phone Repair, Mr Fix - Phones, Computers, & More, and Mr Fix Cell Phone & Computer Repair.