Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
9880 West Broad Street, Glen Allen, VA
23060, United States
Hours
Reviews
4.1
695 reviews
5 stars
340
4 stars
201
3 stars
101
2 stars
23
1 star
30
What are people saying?
AI-generated from recent customer reviews
Selection Variety
Customers appreciate the wide variety of shoes available, often finding great deals and unique items.
Customer Service
Feedback on customer service is mixed; while some praise helpful staff, others report long wait times and poor service.
Pricing Concerns
Many customers feel that prices are high, especially for regular items, although clearance deals are often seen as good value.
Store Organization
The store is generally described as clean and organized, but some customers have difficulty finding specific sizes or items.
- JLJay LeeJan 3, 20263.0A lot of shoes and very little staff
- NPNickito PadillaNov 7, 20255.0Esta tienda tiene infinidad de zapatos y tenis , buenos precios , súper recomendable y el personal muy amable
- SWSista WalshOct 27, 20251.0Not happy. I purchased a pair of Berkinstocks at the short pump VA store. I went to return them 4 days later and they refused to let me return them and did everything short of calling me a liar. I bought the synthetic Berkinstocks because I try not to get my others wet. I have worn Berkinstocks for about 30 years. I wasn’t sure if I would like the synthetic pair so I wore them IN MY HOME only. They rubbed my toe and caused a blister so I took them back to the store. They insisted I had worn them outside which was not true. I am stuck with these shoes that I can’t wear. They do not “break in” like the other ones. So two things I learned DO NOT shop at DSW and stick to natural leather.
- PMPamela MortonSep 26, 20253.0After spending $400 in store last night free bag was not offered for spending $89. Called and inquired about it and was told I had to bring all the merchandise back or 2 items adding up to $89. What a waste and free bag doesn’t even cost that much. Wow is this how you treat your loyal customers!
- RRRobinAug 18, 20255.0There's always something to buy!! I found some great deals today.... all smiles!!!
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of shoes and brands does DSW Designer Shoe Warehouse offer?
DSW offers over 25,000 pairs of designer shoes for men and women from brands including Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto.
Does DSW Designer Shoe Warehouse offer in-store pickup and delivery services?
DSW offers in-store pickup but does not offer delivery services.
What are the regular store hours for DSW Designer Shoe Warehouse in Glen Allen, VA?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Where is DSW Designer Shoe Warehouse located?
It is located at 9880 West Broad Street in Broad Street Plaza, Glen Allen, VA 23060, USA.
Does DSW Designer Shoe Warehouse offer any rewards or membership programs?
Yes, DSW has a free Rewards program called DSW Rewards that offers perks such as certificates, offers, and other benefits to members.
What additional products and services does DSW offer besides shoes?
Besides shoes, DSW offers handbags, accessories, kids’ shoes, and services such as in-store pick-up and shoe donation.
What nearby stores can customers visit when shopping at DSW in Broad Street Plaza?
Nearby stores include Dollar Tree, Advance Auto Parts, HobbyTown, Woodcraft of Richmond, Golf Galaxy, Michaels Stores, and Spirit Halloween Superstore, offering a variety of shopping options from crafts to automotive and seasonal costumes.
Are there dining options near DSW Designer Shoe Warehouse in Glen Allen?
Yes, nearby dining options include Ummah Market, Ruby Tuesday, Golden Corral Buffet & Grill, and IHOP, providing a range of American and international cuisines.
What nearby services can assist customers visiting DSW with shipping or medical needs?
Customers can use the UPS Access Point locations for shipping services and find medical assistance at Concentra Urgent Care, United Smiles dental office, and Aesthetic Center of Richmond Dermatology.