Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fredericksburg, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
559 reviews
5 stars
259
4 stars
145
3 stars
74
2 stars
34
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are described as friendly and helpful, others are noted for being rude or unprofessional.
Store Conditions
Many customers reported uncomfortable shopping conditions due to lack of air conditioning and cleanliness issues, particularly in bathrooms.
Pricing and Selection
Customers appreciate the variety and sales available, but some feel the prices are too high and the selection is lacking in certain departments.
Checkout Experience
Long wait times at checkout and difficulty finding staff to assist were common complaints.
- AMangela madisonJan 1, 20265.0Before Christmas we looked at holiday comforters etc and looked at other places in the mall and elsewhere as well and Penney’s had the prettiest by far! Great prices as well. I’m planning on going back and checking out the other home items they had like curtains. I also buy some of my work clothes here and they have some non work clothes etc that are really nice too. The prices are reasonable and they usually have sales. If they don’t have my size I order online and pick up in store so our store here gets credit for the sale. I want Penney’s to stay around and things like that are what helps earn retail stores more staffing. I think people should go in and take a look around if they haven’t gone in the store in awhile they will probably be glad they did.
- AIAnne IrisNov 28, 20251.0Cashiers here have sloth speed!
- JDJanice Diehr-henderliterAug 14, 20252.0Had an appointment to do pictures. Photo staff very nice but with the lack AC in your store it made for a miserable time. We just wanted to leave . And from reading previous reviews this is OLD news and the company doesn't care since it is still going on
- ASAdam SalinasAug 5, 20185.0Best clothing ever! Also the over alls and shorts!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Fredericksburg, VA?
JCPenney offers kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Spotsylvania Mall?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for convenient shopping.
Which payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney Fredericksburg location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Where is JCPenney located within Fredericksburg, VA?
JCPenney is located at 400 Spotsylvania Mall, Fredericksburg, VA 22407 inside the Spotsylvania Mall.
What nearby stores can I visit along with JCPenney at Spotsylvania Mall?
Nearby stores include Men’s Wearhouse and Tux for formal wear, GNC for vitamins and supplements, GameStop for video games and entertainment, and Bath & Body Works for beauty products.
Are there dining options close to JCPenney at Spotsylvania Mall?
Yes, you can find dining options like Cinnabon and Auntie Anne’s Pretzels nearby for snacks or treats during your shopping visit.
Can I find other fashion retailers near JCPenney?
Yes, nearby fashion retailers include Abercrombie & Fitch, J.Jill, Hot Topic, Windsor, and Boutique Chel offering a variety of clothing styles.
How can I use nearby transit or landmarks to find JCPenney at Spotsylvania Mall?
JCPenney is situated inside Spotsylvania Mall, a well-known local landmark. Nearby, you can also find the United States Postal Service and Bank of America ATM, which can help orient you to the mall location.