Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fredericksburg, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
555 reviews
5 stars
256
4 stars
145
3 stars
74
2 stars
34
1 star
46
What are people saying?
AI-generated from recent customer reviews
Store Conditions
Customers frequently reported uncomfortable shopping conditions due to lack of air conditioning and cluttered aisles.
Customer Service
While some employees were noted as friendly and helpful, there were numerous complaints about rude staff and poor management responses.
Pricing and Sales
Many customers appreciated the good deals and sales available, but some felt that prices were too high for certain items.
Product Selection
The store was praised for its variety in certain departments, but criticized for limited options in others, particularly in women's clothing and children's wear.
Checkout Experience
Customers expressed frustration with long wait times at checkout and difficulty finding staff to assist.
- JDJanice Diehr-henderliterAug 14, 20252.0Had an appointment to do pictures. Photo staff very nice but with the lack AC in your store it made for a miserable time. We just wanted to leave . And from reading previous reviews this is OLD news and the company doesn't care since it is still going on
- JRJeannie RussellJul 14, 20251.0Please get some air conditioning in your Fredericksburg location. Saturday should be your busiest day, yet upon passing through a wall of heat at the door, the store was empty with very few employees. It was over 80 degrees in the store! I will not shop in a store that is hotter inside than out. Not to mention employee abuse. This is not a one time occurrence. It’s every day, every summer. Do better!
- KPKim PackJun 23, 20251.0Although, they have good deals especially swimwear, it is extremely uncomfortable shopping in there. Each year there is NEVER any AC in the store. I really feel sorry for the associates that have to work in this kind of environment! It is the only store in the mall like this!
- TFThe Traveling FoodieNov 28, 20205.0Great sales going on. They have items on sale and then an additional 30% off.
- PJPatricia JohnsonJun 3, 20195.0Good selection of styles & great prices!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Fredericksburg, VA?
JCPenney offers kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney at Spotsylvania Mall?
The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for convenient shopping.
Which payment methods are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney Fredericksburg location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Where is JCPenney located within Fredericksburg, VA?
JCPenney is located at 400 Spotsylvania Mall, Fredericksburg, VA 22407 inside the Spotsylvania Mall.
What nearby stores can I visit along with JCPenney at Spotsylvania Mall?
Nearby stores include Men’s Wearhouse and Tux for formal wear, GNC for vitamins and supplements, GameStop for video games and entertainment, and Bath & Body Works for beauty products.
Are there dining options close to JCPenney at Spotsylvania Mall?
Yes, you can find dining options like Cinnabon and Auntie Anne’s Pretzels nearby for snacks or treats during your shopping visit.
Can I find other fashion retailers near JCPenney?
Yes, nearby fashion retailers include Abercrombie & Fitch, J.Jill, Hot Topic, Windsor, and Boutique Chel offering a variety of clothing styles.
How can I use nearby transit or landmarks to find JCPenney at Spotsylvania Mall?
JCPenney is situated inside Spotsylvania Mall, a well-known local landmark. Nearby, you can also find the United States Postal Service and Bank of America ATM, which can help orient you to the mall location.