In 1988, Penelope Searcy opened Penelope at the end of Old Forest Road in Lynchburg, Virginia. Since then, Penelope has grown to become one of Virginia's largest boutique chains and a favorite destination for women of all ages. Penelope is proud to offer an award-winning collection of sterling silver jewelry, Pandora, Alex and Ani, Kendra Scott, Julie Vos, Brighton Jewelry and more. Penelope also offers classic casual clothing from Tribal Sportswear, Oh My Gauze, Habitat, Charlie B, Lulu B and many more, as well as fashion jewelry and accessories from the Penelope Collection. Penelope has been Virginia’s place to shop for jewelry, gifts, and clothing since 1988. Our focus has been and always will be on exceeding customer expectations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.