Nordstrom Rack Fair Lakes Promenade

4.2
745 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack Fair Lakes Promenade
12199 Fair Lakes Promenade Dr, Fairfax, VA
22033, United States

Hours

Reviews

4.2
745 reviews
5 stars
407
4 stars
183
3 stars
106
2 stars
19
1 star
30

What are people saying?

AI-generated from recent customer reviews

Store Organization

The store is generally clean and organized, making shopping easy for many customers.

Customer Service

Customer service experiences vary; some staff are friendly and helpful, while others are reported to be rude or unhelpful.

Pricing

Prices are seen as inconsistent, with some items considered overpriced compared to other retailers.

Selection Variety

The selection of clothing and shoes is hit or miss, with some customers finding great deals while others feel the inventory is limited.

Return Process

The return process is generally easy, but there are reports of issues with staff handling returns.
  • AA
    Ali A
    Nov 13, 2025
    4.0
    A pretty typical Nordstrom Rack — aisles are well managed, and everything is organized nicely. Prices are good for what you get, and there’s a good variety overall. The store associates and cashiers are polite, and there are enough of them around to help when needed. The men’s cologne and perfume section was pretty small though — I expected a bit more selection there. Also, checkout wasn’t as fast as in some other stores. Still, overall a good experience and a well-run store.
  • KH
    Kathryn Heisman
    Oct 29, 2025
    1.0
    Used to love this store. However, they now lock up all of their purses and sunglasses and it takes several minutes to find a store associate to unlock it for you. They then uncomfortably watch you the entire time you try the item(s) on and if you choose to purchase it take it to the counter while you shop. I don’t appreciate being treated like this when I’ve never stolen a thing in my life and will no longer frequent your store to be inconvenienced and treated like a potential criminal. You probably don’t care, but you’ve lost money while trying not to ‘lose’ money.
  • ZR
    Zafar Roostamov
    Oct 28, 2025
    4.0
    Crowded, not too many selections due to very high volume of customers
  • KK
    K-withan-A
    Oct 17, 2025
    2.0
    Clothing was high priced, packed on racks, older versions.
  • TL
    Terri D. Leary
    Oct 5, 2025
    5.0
    This is a very clean, organized store. They have so many great brands of clothing and accessories that Inhave to have a specific plan (what do I NEED?) so that I don't over shop!

Frequently Asked Questions About Nordstrom Rack Fair Lakes Promenade

What is Nordstrom Rack Fair Lakes Promenade known for?

Nordstrom Rack Fair Lakes Promenade offers fashion for the whole family and home, with top brands and trends up to 70% off, serving as an off-price division of Nordstrom with over 40 years of experience.

Where is Nordstrom Rack Fair Lakes Promenade located?

It is located at 12199 Fair Lakes Promenade Dr, Fairfax, VA 22033, USA.