Business Details
About
Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Nordstrom Rack Fair Lakes Promenade
12199 Fair Lakes Promenade Dr, Fairfax, VA
22033, United States
Hours
Reviews
4.2
745 reviews
5 stars
407
4 stars
183
3 stars
106
2 stars
19
1 star
30
What are people saying?
AI-generated from recent customer reviews
Store Organization
The store is generally clean and organized, making shopping easy for many customers.
Customer Service
Customer service experiences vary; some staff are friendly and helpful, while others are reported to be rude or unhelpful.
Pricing
Prices are seen as inconsistent, with some items considered overpriced compared to other retailers.
Selection Variety
The selection of clothing and shoes is hit or miss, with some customers finding great deals while others feel the inventory is limited.
Return Process
The return process is generally easy, but there are reports of issues with staff handling returns.
- AAAli ANov 13, 20254.0A pretty typical Nordstrom Rack — aisles are well managed, and everything is organized nicely. Prices are good for what you get, and there’s a good variety overall. The store associates and cashiers are polite, and there are enough of them around to help when needed. The men’s cologne and perfume section was pretty small though — I expected a bit more selection there. Also, checkout wasn’t as fast as in some other stores. Still, overall a good experience and a well-run store.
- KHKathryn HeismanOct 29, 20251.0Used to love this store. However, they now lock up all of their purses and sunglasses and it takes several minutes to find a store associate to unlock it for you. They then uncomfortably watch you the entire time you try the item(s) on and if you choose to purchase it take it to the counter while you shop. I don’t appreciate being treated like this when I’ve never stolen a thing in my life and will no longer frequent your store to be inconvenienced and treated like a potential criminal. You probably don’t care, but you’ve lost money while trying not to ‘lose’ money.
- ZRZafar RoostamovOct 28, 20254.0Crowded, not too many selections due to very high volume of customers
- KKK-withan-AOct 17, 20252.0Clothing was high priced, packed on racks, older versions.
- TLTerri D. LearyOct 5, 20255.0This is a very clean, organized store. They have so many great brands of clothing and accessories that Inhave to have a specific plan (what do I NEED?) so that I don't over shop!
Frequently Asked Questions About Nordstrom Rack Fair Lakes Promenade
What is Nordstrom Rack Fair Lakes Promenade known for?
Nordstrom Rack Fair Lakes Promenade offers fashion for the whole family and home, with top brands and trends up to 70% off, serving as an off-price division of Nordstrom with over 40 years of experience.
Where is Nordstrom Rack Fair Lakes Promenade located?
It is located at 12199 Fair Lakes Promenade Dr, Fairfax, VA 22033, USA.
What are the store hours for Nordstrom Rack Fair Lakes Promenade?
The store is open Monday to Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM. Holiday hours vary, with closures on specific dates such as Thanksgiving and Christmas.
Does Nordstrom Rack Fair Lakes Promenade offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment methods are accepted at Nordstrom Rack Fair Lakes Promenade?
The store accepts various payment options, including Afterpay, American Express, Apple Pay, Cash, Checks, Mastercard, Visa, Discover, Samsung Pay, Android Pay, and contactless payments.
What types of products can I find at Nordstrom Rack Fair Lakes Promenade?
You can find a wide variety of clothing and accessories for women, men, children, and babies, including shoes, handbags, jewelry, beauty products, designer fragrances, and home goods.
Can I find nearby alterations services to complement my purchase at Nordstrom Rack Fair Lakes Promenade?
Yes, Alterations at Nordstrom Rack is nearby and provides sewing and alteration services to help customize your clothing purchases.
What shopping options are available close to Nordstrom Rack Fair Lakes Promenade?
Nearby shopping includes Fair Lakes Promenade shopping center, Old Navy, The Children’s Place for kids’ apparel, Men's Wearhouse for men's clothing, and Homesense for home goods.
Are there dining options near Nordstrom Rack Fair Lakes Promenade?
Yes, nearby dining options include Taco Bamba, California Tortilla, The Capital Grille, TGI Fridays, First Watch, and Romano's Macaroni Grill, offering a range of cuisines from Mexican to American and Italian.
How can I contact Nordstrom Rack Fair Lakes Promenade for inquiries?
You can contact the store by phone at +1 703-563-2540 or email victor.marante@nordstrom.com for assistance.