Business Details
About
Clothing StoreFashion Accessories StoreJeansMen's Clothing StoreT-Shirt StoreWomen's Clothing StoreWork Clothes StoreSunglasses StoreOutlet StoreSwimwear StoreExpress
Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 11825 Fair Oaks in Fairfax, VA or shop the collection online.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Hours
Reviews
3.3
84 reviews
5 stars
35
4 stars
12
3 stars
6
2 stars
5
1 star
26
- JJJimNov 23, 20251.0I’ve shopped at the Fairfax mall for years, and based on long-term observations, the storefront ads at this EXPRESS location feature every other racial group and gender except Asian men. This is especially disappointing given that Asians are the second-largest racial group in Fairfax, making up a significant part of the community. Asian men are already noticeably underrepresented in fashion and media, and this store’s advertising continues that pattern. EXPRESS would better reflect—and respect—its local customers by including Asian men in its marketing imagery.
- MZMubashir ZamirJun 7, 20241.0Had one of my worst experience in one of my favorite clothing shop. Purchased a suit for a special occasion and as always they forgot the security tag on it so I couldn’t wear it and when I brought it back to return it they behaved very unprofessional and said the tags or not on the items. How am I supposed to wear something if I don’t remove the tags (When I removed the tags that’s when I realized the security tag is still on it). Then I read their return policy and there was nothing such as tags should be on the items. I called the customer services and they called the Tall Black light skin lady and then she changed her statement saying that the item is worn. I totally understand where she came from but I told her everything is new. After reaching out to their supervisor and everything they said the tag should be on the item and I was like there’s nothing such as that and then they were like ohh sorry the item is worn. At this point I understood nobody’s gonna be able to help me. Never shopping there anymore!!
- SSsangita subediJun 3, 20241.0Super rude attitude and disrespectful behavior from the person that checked me out today (06/01/2024). I assume she is the manager at this store.Terrible customer service for a retail business. Express you can do better in terms of hiring because such behavior is unacceptable.Never ever going back to this store again.I love shopping at express but due to today's experience, I do not think I will ever shop at express store.
- SSSam SegalDec 20, 20185.0The only place I trust with a good fitting shirt
- JMJohanna MatuteDec 10, 20185.0I love the store.
Frequently Asked Questions About Express
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Fair Oaks Mall hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I purchase Express gift cards?
You can purchase Express gift cards in Express retail stores, Express Factory Outlet stores, and online at express.com.
Is Express Fair Oaks Mall currently hiring?
Yes, you can view and apply for open positions at https://www.express.com/g/careers/.
How do I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express store?
Yes, online orders can be returned or exchanged within 30 days at any Express store, except for Express Factory Outlet stores where online returns are not accepted.
What are the store hours for Express at 11825 Fair Oaks, Fairfax?
Express is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
What payment methods are accepted at Express Fair Oaks?
Express accepts American Express, Cash, Diners Club, Discover, MasterCard, and Visa payment options.
Does Express at Fair Oaks Mall offer clothing for men and women?
Yes, Express offers clothing for both men and women, including jeans, dresses, suits, and accessories.
Is Express Fair Oaks Mall accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance for customers.
Where can I find nearby dining options around Express Fair Oaks?
You can dine at nearby restaurants such as Kolbeh VA, a Middle Eastern and pizza restaurant, Mezeh Mediterranean Grill offering European cuisine, and &pizza - Fair Oaks, an Italian and vegetarian pizza restaurant located close to Express.
What other shopping options are near Express at Fair Oaks Mall?
Nearby shopping includes Gap for casual wear, J.Crew for classic clothing, Francesca’s boutique for women’s apparel, and Coach for luxury fashion accessories, providing a variety of retail options close to Express.
Are there technology stores near Express Fair Oaks for mobile phones and repairs?
Yes, nearby stores include Verizon and Boost Mobile for mobile phones, as well as Cellairis for mobile phone repair and accessories.