DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Feedback highlights a mix of excellent and poor customer service experiences, with some staff being very helpful while others were reported as rude or unhelpful.
Selection Variety
Customers appreciate the wide selection of shoes available, including options for various sizes and styles, although some noted limitations in specific categories.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many customers reported long wait times at checkout, with some expressing frustration over the checkout process and staff efficiency.
Pricing and Promotions
While some customers found prices to be reasonable, others felt they were higher than expected, though many appreciated the sales and promotions available.
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HonestMan
Dec 28, 2025
4.0
Adequate warehouse shoe-seller. Prices only 10-15% higher than internet but you can’t try-before-buy on internet, can you? Took off one star for inadequate supply, variety of wide-width shoes.
TO
Tom O'Brien
Dec 6, 2025
5.0
Great selection and good deals. Store was clean and well organized. Despite not having my gfs size, Lucas was super helpful in making sure my girlfriends order was correct when shipped promptly to her apt.
MT
mimin titim
Nov 25, 2025
5.0
I love this place. Great selection of shoes for all ages. The staff is courteous and helpful. The prices can be a bit high but you get promotions and rewards all the time.
FD
Fab Delgado
Nov 24, 2025
4.0
Very helpful! An online order was late in getting picked up so it had been restocked but they helped me find the item in-store and honored the price.
GU
Gladys Urquia
Nov 2, 2025
1.0
I came into DSW today and I asked two different people if they were going to have black Friday discounts this month in November and both employees said they don’t know if they were they were not. I don’t understand how you can work for a shoe store and state that you don’t know when the black Friday sales we’re going to happen I refuse to believe that. All I did was ask and they smiled and said they don’t know when the black Friday discounts will start in their store, which is kind of ridiculous because I used to work for retail. It was a young white Caucasian lady and then I asked the black lady and they both said they don’t know this happened around 11:15 AM today, so check your cameras management
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products does DSW Designer Shoe Warehouse offer?
DSW offers designer shoes, boots, handbags, and jewelry for men, women, and kids from top brands like Nike, Cole Haan, and Puma.
What are the store hours for DSW Designer Shoe Warehouse in Fairfax?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 8:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?
DSW offers in-store pickup but does not provide delivery services.
What payment methods are accepted at the DSW Fairfax location?
They accept American Express, Cash, Discover, Mastercard, Visa, and mobile payment options like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Where is DSW Designer Shoe Warehouse located in Fairfax, VA?
It is located at 12997 Fair Lakes Shopping Center, Fairfax, VA 22033 within Fair Lakes Center.
Does DSW offer any rewards or membership programs?
Yes, DSW has a free Rewards program called DSW Rewards that offers certificates, special offers, and perks to members.
What services besides shopping does DSW provide at this location?
Besides in-store shopping and pick-up, DSW accepts shoe donations to support charitable causes.
Are there any nearby shoe stores to DSW in Fair Lakes Shopping Center?
Yes, Payless ShoeSource and Nike Unite - Fairfax are nearby shoe stores where customers can compare styles and prices.
What dining options are near DSW Designer Shoe Warehouse for customers to visit before or after shopping?
Nearby restaurants include Cantina D'Italia and Olive Garden, both offering Italian cuisine and seafood dishes.
Are there other retail stores nearby that customers can visit when shopping at DSW?
Yes, other nearby retail stores include Lands' End for clothing, Banner's Hallmark for gifts, and Modell's Sporting Goods for sports equipment.