DSW Designer Shoe Warehouse

4.2
395 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
12997 Fair Lakes Shopping Center, Fairfax, VA
22033, United States

Hours

Reviews

4.2
395 reviews
5 stars
216
4 stars
101
3 stars
52
2 stars
11
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being very helpful while others were reported as rude or unhelpful.

Selection Variety

Customers appreciate the wide selection of shoes available, including options for various sizes and styles, although some noted limitations in specific categories.

Store Cleanliness

The store is generally described as clean and well-organized, contributing positively to the shopping experience.

Checkout Experience

Many customers reported long wait times at checkout, with some expressing frustration over the checkout process and staff efficiency.

Pricing and Promotions

While some customers found prices to be reasonable, others felt they were higher than expected, though many appreciated the sales and promotions available.
  • HH
    HonestMan
    Dec 28, 2025
    4.0
    Adequate warehouse shoe-seller. Prices only 10-15% higher than internet but you can’t try-before-buy on internet, can you? Took off one star for inadequate supply, variety of wide-width shoes.
  • TO
    Tom O'Brien
    Dec 6, 2025
    5.0
    Great selection and good deals. Store was clean and well organized. Despite not having my gfs size, Lucas was super helpful in making sure my girlfriends order was correct when shipped promptly to her apt.
  • MT
    mimin titim
    Nov 25, 2025
    5.0
    I love this place. Great selection of shoes for all ages. The staff is courteous and helpful. The prices can be a bit high but you get promotions and rewards all the time.
  • FD
    Fab Delgado
    Nov 24, 2025
    4.0
    Very helpful! An online order was late in getting picked up so it had been restocked but they helped me find the item in-store and honored the price.
  • GU
    Gladys Urquia
    Nov 2, 2025
    1.0
    I came into DSW today and I asked two different people if they were going to have black Friday discounts this month in November and both employees said they don’t know if they were they were not. I don’t understand how you can work for a shoe store and state that you don’t know when the black Friday sales we’re going to happen I refuse to believe that. All I did was ask and they smiled and said they don’t know when the black Friday discounts will start in their store, which is kind of ridiculous because I used to work for retail. It was a young white Caucasian lady and then I asked the black lady and they both said they don’t know this happened around 11:15 AM today, so check your cameras management

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products does DSW Designer Shoe Warehouse offer?

DSW offers designer shoes, boots, handbags, and jewelry for men, women, and kids from top brands like Nike, Cole Haan, and Puma.

What are the store hours for DSW Designer Shoe Warehouse in Fairfax?

The store is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 8:00 PM.