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JCPenney

4.2
(1196 reviews)

Business Details

(757) 361-0180

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Chesapeake, VA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1401 Greenbrier Pkwy, Chesapeake, VA
23320, United States

Hours

Reviews

4.2
1,196 reviews
5 stars
626
4 stars
324
3 stars
132
2 stars
41
1 star
73
  • VG
    Valerie Gray
    Feb 28, 2026
    5.0
    Very fast delivery to vehicle for online orders.
  • SS
    Sam Sabet
    Jan 19, 2026
    2.0
    Bought a pair of sketcher shoes today, came home to find the security tag still on. I wish I had noticed them at the store. I tried YouTube videos to remove them. No luck come on JCPenney‘s do better. I guess I’m gonna have to take them back to the store to get them to remove them!
  • MH
    Marquel Hart
    Dec 14, 2025
    1.0
    Waited almost two hrs for our pictures to be taken and the staff was very rude and combative……..
  • LA
    Love Always
    Dec 10, 2025
    3.0
    This store was not prepared for the influx of customers. I waited at customer service to purchase my items and no one was there. The employee later came and rang up 3 people ahead of me, in which one had the courtesy of saying I was there prior to her. I was the first to arrive to be serviced. Unfortunately it's a circle and I was directed by another employee to go to customer service desk to purchase my items, not a particular side of the desk. Please get Christmas help, I almost put my entire items back. The Pick up Service Desk was no better
  • AC
    Annette Casiano
    Dec 7, 2025
    2.0
    I came in yesturday to get a touch up and a hair cut. My stylist was Eileen . I come from Ny and I am here to visit .I have an idea of prices but I was not ready for the price of $310 to get my hair cut and touch up ,with high lights for one time. i get my hair cut and touched up every 6 weeks in ny and never payed anything close to this price for a one time service . with this prices how do people afford taken care of themselves? I will travel to gat my hair taken care of then to pay this price. I will never recommend JCPennys hair cut and I will never go back there again.

Frequently Asked Questions About JCPenney

What types of products does JCPenney Chesapeake offer?

JCPenney Chesapeake offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the operating hours for JCPenney in Chesapeake, VA?

JCPenney Chesapeake is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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