Business Details
About
Safety Equipment SupplierAuto Accessories Store
Smart Start is the #1 Ignition Interlock Device provider in Charlottesville with same-day installation available for your vehicle. We’re a convenient and affordable Virginia IID supplier located in Commonwealth at 2142 Berkmar Dr with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Charlottesville. Call our Commonwealth location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
Details
- Credit cardAvailable
- DebitAvailable
- Onsite servicesAvailable
Location
Smart Start Ignition Interlock
2142 Berkmar Dr, Charlottesville, VA
22901, United States
Hours
Reviews
4.7
72 reviews
5 stars
66
4 stars0
3 stars1
2 stars0
1 star
5
- ACAnders CoeNov 7, 20255.0Probably the best experience I could’ve had. Smartstart is the only interlock provider (shown by VASAP) that is open 5 days a week; and the guy that took care of us was professional, friendly, knowledgeable, and just an all around good guy. One thing I will say…if you’re one of the people that gets mad at the process…check yourself. There’s a process to all things, and the people helping you with the process don’t deserve your ire. Glad I chose Smartstart
- DVDenise VoltzSep 25, 20255.0Very professional and friendly.
- CFChenelle FrancoisAug 5, 20251.0The schedule posted to Google is incorrect. They need to update it. It says they're open at 8 but no one answers the phone and no one is present at the service location. Do better.
- GGGeorgeJun 6, 20255.0Had a great experience with my Smart Start install. The tech was professional, quick, and explained everything clearly. Setup was smooth, and the device works exactly as expected. Highly recommend this location if you need the service done right the first time. It’s behind and underneath if anyone else misses it the first look around the parking lot.
- GSGreg SmootAug 31, 20235.0Nobody wants to have one of these installed, but if you have to, go see David. Very thorough, no issues, explains things very well and is always right on schedule.
Frequently Asked Questions About Smart Start Ignition Interlock
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
How long does it take to install an Ignition Interlock Device?
The time required for an Interlock installation will depend on your type of vehicle but we recommend blocking off at least two hours to make sure you are prepared to not miss any other appointments or work.
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How much does an Ignition Interlock Device cost?
Exact IID prices will vary by state, but you can find our current pricing on our Ignition Interlock Cost page on our website. Our expert Program Advisors are also available to provide you a custom quote and schedule your installation today!
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
How long does the Ignition Interlock installation take?
Ignition Interlock installation will usually only take a couple of hours. Smart Start recommends blocking off at least two hours for your appointment. At some locations, you may be able to drop your vehicle off and pick it back up once installation is complete.Please note that installation time can vary depending on the make and model of your vehicle, and may take longer for electric and hybrid vehicles. If you have any questions about your appointment or installation, contact a Program Advisor at (800) 831-3299!
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accommodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
What are the operating hours of Smart Start Ignition Interlock in Charlottesville?
Smart Start Ignition Interlock in Charlottesville operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I schedule an appointment for Ignition Interlock Device installation?
You can schedule an appointment by calling the Smart Start Program Advisor at (800) 831-3299 or by filling out the online form at their website to ensure your installation, calibration, or removal is organized.
What documents should I bring to my Ignition Interlock Device installation?
Bring a photo ID and proof of residence along with any case-related documents if applicable. A Program Advisor will inform you if additional documents are required.
Does Smart Start offer same-day installation for Ignition Interlock Devices?
Yes, Smart Start offers same-day installation appointments in Virginia to provide quick and convenient service for your vehicle.
Is the Ignition Interlock Device installation compatible with electric or hybrid vehicles?
Yes, Smart Start's Ignition Interlock Devices can be installed on most vehicles, including electric and hybrid cars, by their licensed technicians.
What payment options are accepted at Smart Start Ignition Interlock?
Smart Start accepts major credit cards including Mastercard and Visa for your convenience.
Are Smart Start's Ignition Interlock Devices compliant with state program requirements?
Yes, Smart Start is an NHTSA certified provider and meets all alcohol monitoring authority requirements to ensure you remain compliant within your state or county.
What nearby places can I visit when coming to Smart Start Ignition Interlock at 2142 Berkmar Dr?
Nearby, you can visit Local attractions such as Glass Doctor for home improvement, Clay Fitness LLC gym for a workout, or Healthy Living Spa & Massage for relaxation before or after your visit to Smart Start.
How can nearby places like Monticello Air or ServiceMaster Cleaning be helpful during my visit to Smart Start?
If you need HVAC services, Monticello Air is conveniently close. For cleaning services, ServiceMaster Cleaning of Charlottesville offers carpet and janitorial services near Smart Start, facilitating multiple errands in one trip.
What community resources are available near Smart Start Ignition Interlock for additional support?
Near Smart Start, you can find community services such as The Church of Pentecost USA Inc., Albemarle Housing Improvement Program, and Dwelling Place to connect with local non-profits and support groups.