Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 1100 South Hayes Street in Arlington, VA or shop the collection online.
While shopping on a bday staycation we decided to do a little shopping our hotel was near so why not. I usually do not shop in Express, since they do not show love to the plus girls LOL
hubby ...found some really nice casual things and wouldn't know it.. the "skirt fairy" was out and I found a beautiful seasonal skirt that is Everything! While checking out there was a short line.. know worries, but a cashier who had closed and appeared to be crazy busy with a new shipment opened her line to check us out..Ashliegh your consideration and kindness is unmatched. I have been in your shoes at the end of a work day and there is that last lingering person who refuses to just check out already lol but you didn't blink or get annoyed and we so enjoyed the short chat.. I spoke with your manager who was just as sweet.. You ma'am are an asset to Xpress.. I hope they appreciate your Outstanding service..
BS
Bryan Stetson
Jan 3, 2026
5.0
Great Jeans and I think they're back in terms of overall style. 🔥
XS
Ximena Sanchez
Dec 19, 2025
1.0
I usually shop online at Express, but this time I went to the store and it was a bad experience. The customer service was horrible . The employees had an attitude that made me feel uncomfortable and like I shouldn’t ask for help. It honestly felt awkward just being there.
Shopping in person should be a better experience than online, not worse. Unfortunately, this visit completely changed my opinion about shopping at this store. I won’t be returning.
FM
Fern M
Mar 15, 2020
5.0
Helpful and friendly staff. Good selection of cloth updated each season both women and men.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Fashion Centre at Pentagon City hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Fashion Centre at Pentagon City hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express at 1100 South Hayes Street?
Express is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Does Express offer clothing for both men and women?
Yes, Express sells clothing for men and women including workwear, casuals, and accessories.
What nearby stores can I visit along with Express at The Fashion Centre at Pentagon City?
You can visit nearby stores such as Cole Haan for shoes and accessories, Foot Locker for sportswear and shoes, and The Children's Place for children's clothing.
Are there restaurants near Express where I can eat before or after shopping?
Nearby restaurants include Honeygrow for fresh meals, Rosa Mexicano for Mexican cuisine, and Häagen-Dazs for ice cream treats.
What services can I find near Express for relaxation and beauty?
Nearby services include O Chi Reflexology and Modern Nails & Spa for massage and nail care, as well as Lavini for beauty treatments.
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