Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 1100 South Hayes Street in Arlington, VA or shop the collection online.
I am shocked to see such disrespectful behavior at this store at this age. Authorities at the mall should be aware of this store’s demeanor and the behavior of the manger and general manger at this express store. This is our fifth time at this store and while the faces may have changed the behavior remains the same. If you don’t believe me go and chech it out for yourself. I am at the store right now and there are two people who are rude floating all over us literally inch by inch. For any one who is looking for a positive and safe shopping experience avoid this place. The energy in the store feels like a prison camp. It will suck all of your vibes and cripple your week and weekend. Are the express corporate store officials aware of what is going on here? Or are they promoting such behavior? This the worst place n entire mall. Avoid it by all means.
HE
hamilton ezeonu
Oct 5, 2025
5.0
Nice
VG
Victor G
Jun 26, 2025
5.0
Tina and Amy helped me out so much. Honestly, pretty much everyone working tonight helped me find an outfit for a wedding this weekend. Kind of the best shopping experience I’ve ever had!!!
MF
Mus Fai
Jun 7, 2025
1.0
I had a really bad experience. The guy (African American) at the store wouldn’t let us touch any clothes and kept following us with angry eyes, as if he wanted to attack us. When we told him we could help ourselves, he kept insisting, “What size do you want?” With bad tone. We didn’t feel comfortable shopping today. I’ll never come back to this store. And the employees kissing each other too 😂, what a professional environment!
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Fashion Centre at Pentagon City hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
How long does it take Express clothing to ship?
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
What is the return policy at Express?
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
What sizes does Express offer?
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express The Fashion Centre at Pentagon City hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How can I contact Express customer service?
You can reach Express customer service at 1-888-397-1980 for comments, questions, and suggestions.
Can I return online orders at any Express store?
Online orders can be returned or exchanged within 30 days at any Express store, but not at Express Factory Outlet stores.
What are the store hours for Express at 1100 South Hayes Street?
Express is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment options does Express accept?
Express accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
Does Express offer clothing for both men and women?
Yes, Express sells clothing for men and women including workwear, casuals, and accessories.
What nearby stores can I visit along with Express at The Fashion Centre at Pentagon City?
You can visit nearby stores such as Cole Haan for shoes and accessories, Foot Locker for sportswear and shoes, and The Children's Place for children's clothing.
Are there restaurants near Express where I can eat before or after shopping?
Nearby restaurants include Honeygrow for fresh meals, Rosa Mexicano for Mexican cuisine, and Häagen-Dazs for ice cream treats.
What services can I find near Express for relaxation and beauty?
Nearby services include O Chi Reflexology and Modern Nails & Spa for massage and nail care, as well as Lavini for beauty treatments.