Whenever I go here I see some of the same faces but recently was able to put names to those faces 🙂. Tim the store manager definitely knows his product,The young lady is Dana always so helpful and stylish. Show this location some love !
DT
Danny Tade
Nov 11, 2025
5.0
Tim, the store manager, was incredibly helpful and went above and beyond to make my shopping experience enjoyable. Other staff member(female) also helped me find exactly what I wanted and even offered a discount, which I truly appreciated.
AH
Antonio Hurt
Nov 9, 2025
1.0
The manager at this location is terrible. He won’t tell you about sells & will not let you exchange, even if the merchandise is unworn and you have the receipt so be careful at this location
SM
Srikanth Majji
Nov 2, 2025
1.0
I wish I could give zero stars for the return experience we just had at this G-Star store. We brought in a box with 12 items to return. The moment the employee took it to the back, she came back claiming there were only 10 items. My wife had to step in and correct her. Suddenly, after a second “magical” check, one more item appeared. And when we insisted again that there was still another missing item, it turned into an argument. She basically implied we must have left something at home — which is nonsense, since we counted all 12 items before even walking into the store.
We actually counted the remaining items right there on the desk once she brought the box back, and we still had 10 items in front of us. That means two were taken inside for processing. Yet she suddenly insisted only one was processed as a return and the other item vanished from the count.
To the owner or manager: please check your cameras and timestamps. We counted 10 items right there after she took two inside, and somehow one got “lost.” This isn’t just about a mistake — it’s about how it was handled. Instead of taking responsibility, the employee acted like she was doing us a favor by even processing the returns. Excuse me? If your store policy allows online returns in-store, that’s literally your job, not a “favor.”
And when we asked for a manager, she simply pulled someone else out of nowhere claiming they were a manager too. No names, no accountability, and no apology.
Bottom line: this store’s attitude is awful. They made mistakes, tried to gaslight us into thinking we made them, and acted like they were doing something special just by taking our returns. If you have to return something, beware of the runaround and the rudeness. We certainly won’t be coming back.
Attaching
RB
Riri Baby
Nov 2, 2025
1.0
Glad others had a good experience. I was reprimanded for daring to touch the jeans. And rushed to shop. Make sure you wait and ask to be serviced when you come in so you aren't treated like a child touching something you're not supposed to. God forbid I look for my size and try to shop on my own.
G-Star RAW Store offers jeans, denim, jackets, coats, winter coats, bomber jackets, pants, denim shorts, shirts, hoodies, and sweaters.
What are the store hours for G-Star RAW Store?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Where is the G-Star RAW Store located?
It is located at 1100 S Hayes St, Suite E05E, Arlington, VA 22202, USA.
Does G-Star RAW Store provide in-store pickup service?
Yes, the store offers in-store pickup for orders.
Is G-Star RAW Store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I return online orders at the G-Star RAW Store?
Yes, the store accepts returns for online orders.
What brands does G-Star RAW Store carry?
The store carries the G-Star RAW brand.
Which nearby stores can I visit for additional clothing shopping?
Nearby clothing stores include Intimissimi, The Children's Place, babyGap, United Colors of Benetton, and Armani Exchange, offering a variety of apparel options you can explore before or after visiting G-Star RAW Store.
Are there any nearby shoe stores close to G-Star RAW Store?
Yes, nearby shoe stores include Foot Locker, Cole Haan, and Rockport. This makes it convenient to shop for footwear along with denim and casualwear at G-Star RAW Store.
What dining options are available near G-Star RAW Store?
Nearby dining options include Honeygrow, Pollo Campero, Subway, Rosa Mexicano, Häagen-Dazs, and the Pentagon City Mall Food Court, giving you plenty of choices for meals before or after your shopping visit.