King's Jewelry

Reviews

• MC

  Madame Charisma

  2 days ago
  5.0
  Grace is absolutely amazing! She has always treated me with the utmost kindness and respect. She's such a pleasure to talk to and do business with. I do feel compelled to share an observation regarding the uncomfortable level of attention I sometimes receive from some of the male police officers/security staff while shopping. On multiple occasions I’ve noticed prolonged staring and a sense of being closely watched in a way that I don’t see directed toward other customers. It makes me feel uncomfortable and takes away from what would otherwise be a quite enjoyable shopping experience. In contrast, the female officers have always made the environment feel much more comfortable. One officer in particular, a Black woman with short, curly salt-and-pepper hair, goes out of her way to create a consistently welcoming atmosphere. She often greets me before the staff has the opportunity to, chats with both me and other customers, and, during slower moments, can usually be seen wiping down the display cases with a microfiber cloth to make sure they're clean and presentable for the next customer. These are small but meaningful things, but they make a discernible difference in the shopping experience. Back to my pearls. During my initial visit, I brought in my necklace which had been horribly restrung by another jeweler. Honestly, it looked like a toddler did it. While, I waited for Grace to grab the paperwork, I took a look at some of the beautiful pieces they had available in the store. Grace informed me that they were running a special, offering an additional 20% off of all jewelry that month to celebrate the store's anniversary. After I completed the paperwork for my pearls, I mentioned to Grace that I was interested in upgrading my white gold and diamond tennis bracelet: I intended to sell my current one and purchase a new one. She gave me the information necessary for that transaction and gave me a specific day to return so that a gentleman named Andrew would have the opportunity to give me a price for my existing bracelet. I came back on the day that she recommended and brought some other pieces that I no longer wear as well. I ended up selling the pieces (for a bit less than I thought I would get), but after talking with Grace, I realize that another diamond tennis bracelet might not be the way to go. She asked me if I had any interest in yellow gold. I told her that I haven't worn yellow gold since I was a child and that it's just never been my thing. She told me that it would look beautiful on my skin given my complexion, and she brought out a set of gold necklaces that were not shown on the floor for me to try on. I had to admit... She was right. Based on the aesthetic I told her I wanted when I was planning to get a new diamond tennis bracelet, the pieces that she showed me aligned much more with my vision. I ended up leaving with a completely different bracelet than I expected, but every time I look at it, I'm so much happier than I ever was with my diamond tennis bracelet. When I came back to pick up my pearls, Grace showed me some other lovely pieces that they got in... which I'm also considering adding to my collection. I love that Grace took the time to truly learn and understand my aesthetic, as well as my rationale behind it, as opposed to just selling me the first shiny thing. What started as a simple visit to get my pearls re-strung has become the foundation of a long-standing business relationship. I appreciate that I have one dedicated person that I can go to, who has taken the opportunity to get to know me, not just as a potential customer, but as a person and is able to make recommendations from that place. I don't think enough businesses understand or value the importance of that business relationship. I'm currently planning to purchase a few additional items simply because I value this relationship, I want to support the business, and because Grace took the time and care to gently push me past my comfort zone and help me to evolve my aesthetic.
• CG

  Chris Goode

  3 days ago
  5.0
  I was reminded today of the quality service and support provided by Kings Jewelry. I took two watches in for cleaning and a minor adjustment just recently - King’s employees are always friendly, available, gracious and knowledgeable. In particular Sam is a pro on watches and adjustments and did a great job today.
• LH

  Leah Hendershot

  Apr 22, 2026
  5.0
  The friendliest staff and the best assortment of jewelry! Thank you to Sam who was a huge help. I’ll be back!
• SK

  Sam Kim

  Apr 20, 2026
  5.0
  I stopped by King’s Jewelry to replace my watch strap and received phenomenal customer service. Super knowledgeable and super nice. Recommend 10/10!
• AH

  Alex Hawkins

  Mar 30, 2026
  1.0
  I’m very frustrated with my experience. I was highly recommended getting my jewelry fixed here. I came in last week and spoke to Gregory who is a part of the family. He told me that they were backed up at the moment and that I could come back this week and it would be 2-3 days like normal. When I came back in this week, the people I spoke to told me that they can never do anything as quickly as Gregory promised me, and that it would be 2-3 weeks instead. I can’t wait that long, so I asked if they have any recommendations for where to go and they were extremely unhelpful and said no. This has not been the experience I was expecting from a reputable jeweler.

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