Custom Made Clothing StoreCustom T-Shirt StorePromotional Products SupplierCustom Ink
This location is now closed. Thank you for your business over the years. Please visit customink.com to order online, or customink.com/contact to speak to our support team.
Many customers praised the staff for being helpful, knowledgeable, and attentive throughout the design and ordering process.
Product Quality
Feedback indicated a mix of satisfaction and dissatisfaction with product quality, with some customers expressing disappointment in shirt quality and others praising the final products.
Timeliness
Several reviews highlighted issues with late deliveries, while others noted prompt service and early arrivals.
Consultation Experience
Customers appreciated the personalized consultations, with specific staff members receiving commendations for their patience and creativity.
Pricing Concerns
Some customers felt that prices were higher compared to competitors, though others found the service and quality justified the cost.
LC
Lisa Caruso
Jan 24, 2026
1.0
Terrible experience with Bryce Morrisey. First off he was late for our consultation. I think he forgot. He replied immediately once I asked for his ETA and was suddenly available. Then he assured me he could move forward with my project and make my deadline and would email me design options. Well I got nothing, no designs, no emails or calls; literally nothing! Not even the decency to say sorry we changed our minds and wont be able to move forward so I could have gone elsewhere. I reached out to follow up after a few days and he didn't reply. I then called to complain and speak to his manager. I was assured I would receive a call back and never did. Terrible fly by night company with no store front and horrible customer service.
LL
Luke
May 12, 2025
5.0
While unfortunately my product did arrive late their customer service was on top of it doing their best to help me. They gave me a full refund and were professional the whole way. Ms Ashley and Me Whitney were huge helps and in spite of this i will be ordering more stuff from them again. Though i may order them a bit earlier this time.
TB
Tammy Brown
May 3, 2024
5.0
Rachel and Alicia were awesome! Rachel had great ideas, Alecia did an excellent job of helping out with the visuals. Great place to get t-shirts!
BY
Brittany Young
Jan 18, 2023
5.0
The customer service we received at the Alexandria location was OUTSTANDING. Jhovi was super attentive, informative, and very helpful.
RF
Robert Fogarty
Jan 5, 2020
5.0
This was my first time at the store, I have ordered some T’s online in the past. Having a person help and make great suggestions with graphics & clothing materials makes a world of difference. Please ask for Andrew he made the design process a great experience.
Frequently Asked Questions About Custom Ink - Closed
What services does Custom Ink in Alexandria offer?
Custom Ink offers custom t-shirt design and printing, embroidered hats, and promotional products with expert assistance both in-person and online.
Where is Custom Ink located in Alexandria, VA?
Custom Ink is located at 419 King Street, Alexandria, VA 22314, USA.
What are the operating hours of the Custom Ink store in Alexandria?
The store is open Monday to Friday from 10:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which payment options does Custom Ink accept?
Custom Ink accepts American Express, Check, Discover, Mastercard, and Visa payments.
Can I book an appointment to visit Custom Ink's Alexandria store?
Yes, you can schedule an appointment online to receive personalized assistance when visiting the store.
What popular apparel brands are available at Custom Ink Alexandria?
Custom Ink carries brands including Nike, Hanes, Adidas, Under Armour, Bella + Canvas, The North Face, and more.
Does Custom Ink offer delivery or in-store pickup?
The store offers delivery but does not have in-store or curbside pickup options.
Is Custom Ink in Alexandria wheelchair accessible and LGBTQ+ friendly?
Yes, the store has wheelchair accessible entrances and is a safe space that welcomes the LGBTQ+ community.
What nearby restaurants can I visit before or after my Custom Ink appointment?
You can enjoy nearby dining at Taco Bell for quick fast food, Jackson 20 for American cuisine, or BurgerFi for burgers, all within walking distance.
Where can I find nearby accommodations when visiting Custom Ink in Alexandria?
Hotel Monaco Alexandria, a Kimpton Hotel, and The Alexandrian, Autograph Collection are nearby hotels where you can stay during your visit.
What nearby professional services are close to Custom Ink Alexandria?
Nearby professional services include MODE4 Architecture and Aptive Resources, which may be useful if you're in the area for business or design consultations.
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