Brand Certified
JCPenney
4.0(1561 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
3601 S 2700 W, West Valley City, UT
84119, United States
Certified by JCPenney • Mar 01, 2026
(801) 967-6003
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ut/westvalleycity/clothing-stores-westvalleycity-ut-1413.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our West Valley City, UT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.0
1,561 reviews
5 stars
784
4 stars
389
3 stars
185
2 stars
83
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff helpfulness; some customers praised attentive employees while others reported rudeness and lack of assistance.
Cleanliness
Store cleanliness received positive remarks, but some customers noted disorganization and a dirty environment in certain areas.
Pricing
Customers appreciated the good prices and sales, particularly during Black Friday, but some felt prices were high for certain items.
Product Availability
Customers expressed disappointment with stock levels and availability of specific items, particularly in clothing and home goods.
- ASAssad Sarwary4 days ago1.0The staffs making joke between themselves on the counter and very loud laughing.
- ZRZachary RichardsonFeb 11, 20265.0The clothing selection is a standout. Whether you’re looking for basics, workwear, or something a little more polished, the variety is solid and the prices are reasonable—especially when you catch one of their frequent sales. Their home section is another strong point, with bedding, kitchenware, and décor that feel well‑made without the premium price tag.
- RPRenee PeughFeb 2, 20264.0Good prices, clean and organized. I did have to go looking for help. I did find help at the check out, but would like to see employees in the departments.
- LWLori WallaceDec 19, 20254.0A lot of nice clothing and products. Prices do not always come up in the computer to show what to pay and discounts. Manager approval needed for pricing.
- EOElisa OrtegaDec 16, 20255.0They had amazing Black Friday Sales.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in West Valley City, UT?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty supplies.
What are the store hours for JCPenney at Valley Fair Mall?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
Can I shop for beauty products inside the JCPenney store at this location?
Yes, there is a SEPHORA inside JCPenney offering skincare, makeup, and beauty deals.
What payment options are accepted at JCPenney in West Valley City?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is JCPenney accessible for customers with mobility needs?
Yes, JCPenney has a wheelchair accessible entrance and provides public restrooms.
Where can I find nearby jewelry stores if I visit JCPenney?
Nearby jewelry stores include Schubach Jewelers, Ryan's Custom Jewelry, and Joyeria Morelos, which can complement your shopping experience at JCPenney.
Are there dining options near JCPenney at Valley Fair Mall?
Yes, nearby dining options include Paik's Noodle for Korean cuisine, Smashburger, Red Robin Gourmet Burgers and Brews, Hot Dog on a Stick, and Dairy Queen for fast food and desserts.
What other shopping options are available near JCPenney?
You can explore Macy's, Bed Bath & Beyond for furniture, Luna Creations for women's clothing and party supplies, and The Nerd Store for comic books nearby.
How can I find JCPenney's latest deals and discounts?
You can shop top deals by visiting their sales page online at https://www.jcpenney.com/d/sales-deals or using the JCPenney App available on Apple Store.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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