Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our West Valley City, UT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,557 reviews
5 stars
782
4 stars
388
3 stars
185
2 stars
83
1 star
119
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff friendliness and helpfulness, with some customers praising attentive service while others reported rudeness and lack of assistance.
Product Availability
Customers noted a good selection of clothing and products, but some expressed disappointment with inventory levels and specific items being out of stock.
Store Condition
Feedback indicated that the store cleanliness and organization varied, with some customers finding it clean and well-stocked, while others described it as dirty and disorganized.
Pricing and Sales
Many customers appreciated the competitive pricing and sales, particularly during events like Black Friday, although some felt prices were high for certain items.
- LWLori WallaceDec 19, 20254.0A lot of nice clothing and products. Prices do not always come up in the computer to show what to pay and discounts. Manager approval needed for pricing.
- EOElisa OrtegaDec 16, 20255.0They had amazing Black Friday Sales.
- ANAdam NevittDec 2, 20255.0Surprised by the low prices on brand name products! We went for the photo studio and yes, the process was just the same as when I was a kid. However the 2 workers at the photo booth were fantastic! Very professional and very patient. Very impressed with the over all experience. With the coupons the photos were very reasonably priced!
- ARAdriana Castro de ResendeNov 19, 20255.0Great
- MMMr. J MartinezNov 8, 20255.0Cristal in the cologne department was very attentive and informative. She didn't try to rush me out with a quick purchase which I appreciated. She helped me find exactly what I was looking for. The 3 young ladies up front were amazing as well. Staff at this location is on point.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in West Valley City, UT?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty supplies.
What are the store hours for JCPenney at Valley Fair Mall?
The store is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
Can I shop for beauty products inside the JCPenney store at this location?
Yes, there is a SEPHORA inside JCPenney offering skincare, makeup, and beauty deals.
What payment options are accepted at JCPenney in West Valley City?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is JCPenney accessible for customers with mobility needs?
Yes, JCPenney has a wheelchair accessible entrance and provides public restrooms.
Where can I find nearby jewelry stores if I visit JCPenney?
Nearby jewelry stores include Schubach Jewelers, Ryan's Custom Jewelry, and Joyeria Morelos, which can complement your shopping experience at JCPenney.
Are there dining options near JCPenney at Valley Fair Mall?
Yes, nearby dining options include Paik's Noodle for Korean cuisine, Smashburger, Red Robin Gourmet Burgers and Brews, Hot Dog on a Stick, and Dairy Queen for fast food and desserts.
What other shopping options are available near JCPenney?
You can explore Macy's, Bed Bath & Beyond for furniture, Luna Creations for women's clothing and party supplies, and The Nerd Store for comic books nearby.
How can I find JCPenney's latest deals and discounts?
You can shop top deals by visiting their sales page online at https://www.jcpenney.com/d/sales-deals or using the JCPenney App available on Apple Store.