Many customers expressed concerns about rising prices for used items, often comparing them unfavorably to new items at nearby stores.
Staff Behavior
Feedback on staff behavior was mixed; while some praised the friendliness and helpfulness, others reported rudeness and unprofessionalism, particularly in donation handling.
Store Cleanliness
The store was frequently noted for its cleanliness and organization, contributing positively to the shopping experience.
Shopping Experience
Customers enjoyed the variety of items available and the thrill of finding unique treasures, although some expressed frustration with the competitive shopping environment.
Operational Hours
Several reviews highlighted issues with inconsistent store hours, leading to customer inconvenience.
AL
amanda ludlow
2 days ago
3.0
I was here buying some things. I put a metal plate stand up on the counter. It had a 75 cent price tag on it. The cashier looked at me & said, “$2 for this.” I said, “no, the price tag says 75 cents.” He called a manager over & said, “$2 or 75 cents?” The manager said, “just give it to her for 75 cents but our prices have increased.” Yes, they have! If you want $2 for something, don’t put a 75 cent price tag on it! Definitely, don’t increase the price when I get to the register! You get this stuff for free! Provo’s prices are so much lower!
JS
Jen Sommerfeldt
Oct 27, 2025
3.0
Make sure and check their hours before coming. They make no logical sense and change randomly. I planned a whole outing with my kids and showed up and they were unexpectedly closed.
MT
Mikaela Thompson
Oct 4, 2025
3.0
Save yourself time and money and go across the street to Walmart. This Deseret Industries has similar prices as Walmart, but used items. I used to shop used to save money, as my family is not a high income family, but these prices have just gotten out of hand for used, half worn out items. Buy new at Walmart for nearly the same price and get new and full life out of the item.
JW
Julie Wyman
Sep 17, 2025
5.0
Great place with great people. I lost the key to my car there and everyone was super helpful and I also noticed how clean the store was. I was crawling around looking for keys underneath everything and did not see any dust or dirt. It was pretty impressive lol
MM
Matt Mahlstede
Sep 13, 2025
5.0
It’s always fun to donate, you never know what you might find when shopping.
Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center
What types of items does Deseret Industries Thrift Store & Donation Center sell?
The store sells used clothing and home goods, as well as new items such as bedding and furniture.
What are the regular store hours of the Deseret Industries Thrift Store in Springville?
The store is open Monday from 9:00 AM to 6:00 PM, Tuesday through Saturday from 9:00 AM to 7:00 PM, and closed on Sunday.
Are there any special holiday hours for Deseret Industries Thrift Store?
Yes, the store is closed on November 27, 2025, and December 25, 2025. On December 24 and December 31, 2025, it is open from 9:00 AM to 3:00 PM.
Where is Deseret Industries Thrift Store & Donation Center located?
It is located at 645 South 1750 West, Springville, UT 84663, USA.
What payment options are accepted at Deseret Industries Thrift Store?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
How can I contact Deseret Industries Thrift Store & Donation Center?
You can call them at +1 801-489-3203 or email hello@deseretindustries.org.
Does Deseret Industries Thrift Store offer any job training programs?
Yes, the store provides job training as part of its mission.
Which nearby financial service can I visit when shopping at Deseret Industries?
You can visit the Security Service Federal Credit Union or its representative Holly Anderson nearby for your financial needs.
Where can I grab a meal or a coffee near Deseret Industries Thrift Store?
Nearby options include Sidecar Cafe for burgers and American fare, Art City Coffee for coffee and tea, and Strap Tank Brewery for brewery drinks and meals.
What entertainment or event venues are close to Deseret Industries in Springville?
You can visit Legends Events Center for concerts and theatre, The Venue at 1750 for dance and music events, and Boxcar Comedy Club for comedy shows.