Deseret Industries Thrift Store & Donation Center

4.1
199 reviews

About

Thrift StoreTraining CenterCharitySocial Services Organization
Thrift store chain for used clothing & home goods, plus new items such as bedding & furniture.

Location

Deseret Industries Thrift Store & Donation Center
645 South 1750 West, Springville, UT
84663, United States

Hours

Reviews

4.1
199 reviews
5 stars
119
4 stars
36
3 stars
14
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Many customers expressed concerns about rising prices for used items, often comparing them unfavorably to new items at nearby stores.

Staff Behavior

Feedback on staff behavior was mixed; while some praised the friendliness and helpfulness, others reported rudeness and unprofessionalism, particularly in donation handling.

Store Cleanliness

The store was frequently noted for its cleanliness and organization, contributing positively to the shopping experience.

Shopping Experience

Customers enjoyed the variety of items available and the thrill of finding unique treasures, although some expressed frustration with the competitive shopping environment.

Operational Hours

Several reviews highlighted issues with inconsistent store hours, leading to customer inconvenience.
  • AL
    amanda ludlow
    2 days ago
    3.0
    I was here buying some things. I put a metal plate stand up on the counter. It had a 75 cent price tag on it. The cashier looked at me & said, “$2 for this.” I said, “no, the price tag says 75 cents.” He called a manager over & said, “$2 or 75 cents?” The manager said, “just give it to her for 75 cents but our prices have increased.” Yes, they have! If you want $2 for something, don’t put a 75 cent price tag on it! Definitely, don’t increase the price when I get to the register! You get this stuff for free! Provo’s prices are so much lower!
  • JS
    Jen Sommerfeldt
    Oct 27, 2025
    3.0
    Make sure and check their hours before coming. They make no logical sense and change randomly. I planned a whole outing with my kids and showed up and they were unexpectedly closed.
  • MT
    Mikaela Thompson
    Oct 4, 2025
    3.0
    Save yourself time and money and go across the street to Walmart. This Deseret Industries has similar prices as Walmart, but used items. I used to shop used to save money, as my family is not a high income family, but these prices have just gotten out of hand for used, half worn out items. Buy new at Walmart for nearly the same price and get new and full life out of the item.
  • JW
    Julie Wyman
    Sep 17, 2025
    5.0
    Great place with great people. I lost the key to my car there and everyone was super helpful and I also noticed how clean the store was. I was crawling around looking for keys underneath everything and did not see any dust or dirt. It was pretty impressive lol
  • MM
    Matt Mahlstede
    Sep 13, 2025
    5.0
    It’s always fun to donate, you never know what you might find when shopping.

Frequently Asked Questions About Deseret Industries Thrift Store & Donation Center

What types of items does Deseret Industries Thrift Store & Donation Center sell?

The store sells used clothing and home goods, as well as new items such as bedding and furniture.

What are the regular store hours of the Deseret Industries Thrift Store in Springville?

The store is open Monday from 9:00 AM to 6:00 PM, Tuesday through Saturday from 9:00 AM to 7:00 PM, and closed on Sunday.