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JCPenney

4.1
(816 reviews)

Business Details

11552 S District Dr, South Jordan, UT
84095, United States
(801) 495-4970

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our South Jordan, UT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
11552 S District Dr, South Jordan, UT
84095, United States

Hours

Reviews

4.1
816 reviews
5 stars
420
4 stars
199
3 stars
102
2 stars
34
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported poor service, long wait times, and unprofessional behavior from employees.

Product Selection

Customers appreciated the variety of products available, particularly in clothing, but noted issues with size availability and organization within the store.

Store Condition

Feedback indicated that the store was often messy and disorganized, which detracted from the shopping experience.

Checkout Experience

Many reviews highlighted slow checkout processes and insufficient staffing at registers, leading to long wait times.

Pricing and Sales

Customers enjoyed the sales and discounts available, but some expressed frustration with pricing inconsistencies and the perceived value of products.
  • OC
    Oscar C.
    Feb 13, 2026
    5.0
    Had a delightful checkout experience with Sarah. She possesses great customer service attributes! Made a great lasting impression, will be coming back to shop more 😊
  • RB
    Rachel Brower
    Dec 17, 2025
    3.0
    Ultimately we were able to buy a few shirts today, but this store seems to heavily stock XXL, XL, and XS sizes. Finding a medium for any shirt in the store seemed like finding a needle in a haystack. Also, the women's belt section is hidden in the slipper section, for anyone searching for it - there were only a few women's belts, which was a bit of a let-down, given that there were so many men's belts in their section. The workers were nice but it seems JCP has gone downhill over the years. Never pay full price for anything here; there is always a coupon.
  • SB
    Sebastian B.
    Dec 14, 2025
    5.0
    JC Penney?! With these prices, more like JC Dollar! The scarves are quite nice.
  • KE
    Kathy Etheridge
    Dec 13, 2025
    1.0
    I bought a $250 ring online. I had it for one week and the center stone fell out. I went to the store to return it but was told no because I didn’t have the stone nor did I buy a protection plan. One week. It is either defective or just crap quality. But I should’ve been able to get more than one week from a ring that is considered “fine jewelry” without buying a protection plan. I also have no idea where the stone fell out. Bye bye JC Penney. I’ve had a credit card with you for years and I canceled it. I will never buy from you again.
  • AT
    Art Van Tielen
    Nov 23, 2025
    3.0
    Odette, very helpful, kind, considerate to two old people, whos cards were canceled erroneously . thanks Art Van Tielen

Frequently Asked Questions About JCPenney

What types of products can I find at the JCPenney in South Jordan, UT?

JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in South Jordan?

The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from JCPenney

JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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