Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Mixed reviews on customer service; some staff were helpful and friendly, while others were reported as rude and unhelpful.
Pricing
Customers expressed concerns about high prices and perceived lack of discounts, with some feeling the store is no longer budget-friendly.
Store Organization
The store is generally described as clean and organized, but some customers noted issues with clutter and product placement.
Product Selection
While many customers appreciated the variety of products, others found the selection lacking, particularly in larger sizes and specific items.
A5
ALund 5
Dec 27, 2025
5.0
This is my favorite place to shop. Employees are very helpful and friendly especially the accessory department. The store is well organized and sized well.
VV
Valerie Vladi
Dec 26, 2025
1.0
You can stay near the watches and ready to buy them , likes 20 min and staff here ignore you , and will talk with their friends .
SL
SEVGI LOVE
Dec 23, 2025
1.0
This location provides extremely unethical customer service in my experience. The entire team needs training on how to provide decent customer service. Never shopping at this location again!!
NN
Nelson
Dec 16, 2025
5.0
My fav place to buy clothes as a man.
TM
Theresa Mbaku
Nov 22, 2025
1.0
I was in the Nordstrom Rack store around 6:30 p.m. on Saturday, November 22. While checking out, I told the associate that I wanted to use my Nordstrom card, which I did not have with me, and that I also wanted to use my Nordstrom points—meaning my Nordstrom Notes. She was ringing up my transaction so quickly that I don’t believe she understood what I was saying. I also sensed there may have been a language barrier.
When the transaction finished, I didn’t see my Nordstrom Notes deducted, so I pointed it out. She responded by saying, “That’s not what you told me.” Those were her exact words. I know I clearly explained that I wanted to use both my Nordstrom card and my approximately $20 in Nordstrom Notes, but she didn’t seem to listen.
I want to be clear that the issue was not language—I'm fully supportive of people from all backgrounds. The issue was her attitude and the way she handled the situation. Eventually, she issued a credit, re-rang my transaction, and applied my Notes. She thanked me at the end, but it felt very half-hearted.
I have never experienced this level of poor service at Nordstrom before, and I spend thousands of dollars with Nordstrom each year. I want to make you aware of the situation. If you speak with her, she may claim that I didn’t tell her about my Notes, but that is simply not true—I did explain it, and she did not listen.
Frequently Asked Questions About Nordstrom Rack Sugar House
What types of products does Nordstrom Rack Sugar House offer?
Nordstrom Rack Sugar House offers fashion for the whole family and home, including women’s, men’s, and children’s apparel, shoes, accessories, handbags, jewelry, beauty and cosmetics, fragrances, and home goods, all up to 70% off.
Where is Nordstrom Rack Sugar House located?
It is located at 2210 S 1300 E, Salt Lake City, UT 84106, United States, in the Sugar House area.
What are the store hours for Nordstrom Rack Sugar House?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours vary with some early openings and closures.
Does Nordstrom Rack Sugar House offer in-store pickup?
Yes, Nordstrom Rack Sugar House offers in-store pickup services.
What payment options are accepted at Nordstrom Rack Sugar House?
They accept Afterpay, American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Is Nordstrom Rack Sugar House open on Thanksgiving and Christmas?
No, the store is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
Are there tailoring services available near Nordstrom Rack Sugar House?
Yes, Alterations at Nordstrom Rack nearby offers sewing and alteration services, which customers can use to adjust their clothing purchased at Nordstrom Rack.
What nearby dining options can I visit after shopping at Nordstrom Rack Sugar House?
After shopping, you can enjoy nearby dining at places like Acai With A Blend café, The Ruin cocktail bar, or Taco Bell fast food restaurant in the Sugar House area.
Are there fitness centers close to Nordstrom Rack Sugar House?
Yes, Orangetheory Fitness, a gym and boot camp facility, is nearby for those interested in working out before or after shopping.
Is there convenient lodging near Nordstrom Rack Sugar House for out-of-town visitors?
Yes, SpringHill Suites by Marriott Salt Lake City Sugar House hotel is nearby, providing accommodation options for visitors.