Business Details
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Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at the Nordstrom in City Creek Center. Enjoy the convenience of in-store pick-up! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Details
- DeliveryAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.3
1,461 reviews
5 stars
918
4 stars
289
3 stars
135
2 stars
48
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some staff received high praise for their helpfulness, others were criticized for being dismissive or unprofessional.
Staff Knowledge
Several customers highlighted the expertise and attentiveness of specific staff members, particularly in beauty and fragrance departments.
Store Cleanliness
The store was generally noted for being clean and well-organized, although some customers reported issues with the state of the dressing rooms.
Shopping Experience
Many customers enjoyed their shopping experience, citing a pleasant atmosphere and a wide variety of products, but some expressed disappointment in the lack of assistance and product availability.
- RBRay Baxter3 days ago3.0Had dinner in their little cafe. The waiter was non attentive. The food was I would rate at C level. For me, it was at two time visit. First and last.
- EWElise WilcoxJan 6, 20265.0⭐️⭐️⭐️⭐️⭐️ Jessica Kinsley at the La Mer counter inside Nordstrom City Creek is an absolute gem and truly one of those rare people who elevates the entire shopping experience. While she expertly runs the La Mer counter, she also goes far beyond that role—acting as a personal shopper and trusted beauty advisor to those of us lucky enough to find her. Jessica has the perfect balance of fun, spunky energy and polished professionalism. She’s warm, engaging, and incredibly easy to work with, yet deeply knowledgeable and attentive to every detail. She listens carefully, remembers preferences, follows up thoughtfully, and makes every interaction feel completely personalized rather than transactional. Her product knowledge is exceptional—not just within La Mer, but across skincare, beauty, and luxury retail as a whole. She has a true talent for curating recommendations that align with your skin goals, lifestyle, and budget, and you always leave feeling confident (and excited) about your purchases. And then there’s her generosity—Jessica is wonderfully thoughtful with fun, beautifully chosen samples, which makes the experience feel indulgent and genuinely appreciated rather than expected. It’s such a delight and speaks to how much she values building long-term client relationships. If you’re looking for someone who makes luxury shopping feel joyful, effortless, and deeply personalized, Jessica is the person to see. She is a tremendous asset to Nordstrom City Creek, and once you shop with her, you won’t want to shop any other way.
- STSuzanne TaylorDec 31, 20255.0Jacob in Women’s Shoes was delightful to work with. The color of the shoe we wanted was not in stock but Jacob got it ordered on line and shipped to us. He suggested we try on the size we needed in a different color to make sure the fit was correct. Jacob was very engaging and put up with my jokes which I loved. He is a great employee.
- MJMarvin JenningsDec 28, 20255.0Long overdue review regarding amazing service with Richell at Nordstrom City Creek. Amazing options for clothes. got an adorable jean jacket and a brand new suit.
- WSWyatt StonebrakerDec 17, 20251.0I am a frequent shopper at the city Creek location. Nordstrom‘s. I have had multiple awful terrible horrendous interactions with the manager of the perfume section in this location. She is rude dismissive and a liar. Every time I go in there to get help with fragrances, she treats me like I should not be there. I am extremely disappointed with the customer service that I have received every time. I have made the decision multiple times to drive 30 minutes away from my home to go to the other location just because of this woman Things Very soon
Frequently Asked Questions About Nordstrom City Creek Center
What types of products can I find at Nordstrom City Creek Center?
You can find men’s, women’s, and children’s clothing, home décor, and top-brand beauty products.
Does Nordstrom City Creek Center offer any personalized services?
Yes, they provide styling and alterations services to enhance your shopping experience.
What are the store hours for Nordstrom City Creek Center?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday to Saturday from 10:00 AM to 9:00 PM, and closed on Sundays.
Are there gift packaging services available at Nordstrom City Creek Center?
Yes, gift packaging and gift box services are offered to make your shopping easier and more convenient.
Does Nordstrom City Creek Center offer in-store pickup or delivery?
They offer in-store pickup and delivery services, though same-day delivery is not available.
What payment options does Nordstrom City Creek Center accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there a nearby restaurant where I can dine before or after shopping at Nordstrom City Creek Center?
Yes, The Grill at Nordstrom and Nordstrom Grill are nearby American restaurants where you can enjoy a meal.
Are there nearby places for coffee or casual dining close to Nordstrom City Creek Center?
Yes, Ebar and Nordstrom Ebar Artisan Coffee are nearby cafes perfect for coffee or casual dining.
Can customers visiting Nordstrom City Creek Center find other shopping options nearby?
Yes, nearby stores include Chico’s for women’s clothing, Indochino for men’s clothing, and L’Occitane en Provence for beauty products.
How can nearby attractions enhance my visit to Nordstrom City Creek Center?
You can visit the Utah Sports Hall of Fame Museum or enjoy a stay at the Salt Lake Marriott Downtown at City Creek to make your trip more enjoyable.