Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing Store
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at the Nordstrom in City Creek Center. Enjoy the convenience of in-store pick-up! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Many customers praised the staff for being attentive, helpful, and going above and beyond to enhance their shopping experience.
Product Knowledge
Several reviews highlighted employees' expertise in product recommendations, particularly in beauty and fashion departments.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
Store Cleanliness
The store was generally noted for being clean and well-organized, contributing to a pleasant shopping atmosphere.
Inventory Issues
Customers expressed disappointment over stock availability, particularly for specific items like lip liners and certain brands.
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Nicolette Davenport
Oct 29, 2025
5.0
I just want to thank James in BP who went above and beyond to help me get exactly what I needed to film!
Not only did he make sure I had everything I needed, he went out of the way to get a dress steamed for me, and when I had to come back and exchange a different color, he ran and got that steamed for me too!
He made something that could have been a stressful situation into something so relaxed. I could tell he really cares, he did not hesitate to spend some extra time with me until I was all set! I appreciate you James!!
MR
Monica Rivera
Oct 20, 2025
5.0
I had such a wonderful experience with Jess at Nordstrom! I initially stopped by for a specific makeup brand, but the consultant from that line wasn’t available. Jess immediately stepped in, listened carefully to what I needed, and went above and beyond to help me. She made thoughtful recommendations on both makeup products and tools that truly made my skin glow.
It’s rare to meet someone who is not only passionate about the products but even more passionate about the customer experience. She made me feel seen, supported, and excited about what I was buying. I’ll absolutely be back, but only on the days Jess is there. She’s a gem!
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Arabella
Oct 16, 2025
5.0
So much help, I bought way too much!
KC
Kremlin Caylan
Oct 15, 2025
5.0
I had a fantastic experience shopping at Nordstrom City Creek, thanks to Ritchell! From the moment I walked in, she was warm, attentive, and incredibly helpful. She listened to what I was looking for, offered great suggestions, and went out of her way to ensure I found exactly what I needed.
Ritchell has an amazing eye for style and made the whole experience enjoyable and stress-free. Her professionalism and friendly attitude truly stood out. Nordstrom is lucky to have such a dedicated and customer-focused team member.
Thank you, Ritchell, for your outstanding service—I’ll definitely be back!
OL
Onut Larz
Sep 27, 2025
5.0
Calen in the men’s cologne department helped us with over ten bottles of cologne so we could find what fits us best. He was super kind, confident, and well put together. If anyone is due a raise, it’s him.