Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
I had the best experience with Chase and Sydnee at the City Creek Madewell. I have been looking for jeans all year and they helped me know exactly how all the styles of jeans should fit and gave me so many helpful tips and suggestions. There are so many different styles of jeans nowadays and they were SO helpful, knowledgeable, and kind. Go see Chase and Sydnee at Madewell, they are the best!!
ES
Esther Sanram
Jul 22, 2025
1.0
I had a disappointing experience at this location. The staff was unhelpful, and I felt that there was a clear bias in how customers were treated. It seemed that only white customers received attention and assistance, which was incredibly frustrating.
I had intended to purchase a few items, but after feeling racially profiled, I chose to leave and went to another store in the mall where I received excellent service. I ended up spending a few hundred dollars there instead. It's disheartening to encounter such behavior in a retail environment. I would recommend being cautious if you're not white, as it seems the staff may not provide you with the support you deserve.
AL
Aubrey Lindeman
Dec 22, 2021
5.0
I love the staff here! They are so friendly, kind and helpful every time I come in!!
What are the operating hours of Madewell at City Creek Center?
Madewell is open Monday to Thursday from 10:00 AM to 8:00 PM, and Friday to Saturday from 10:00 AM to 9:00 PM. The store is closed on Sundays.
Does Madewell offer in-store pickup services?
Yes, Madewell offers in-store pickup service, allowing customers to buy items online and pick them up at the store.
Where is Madewell located within Salt Lake City?
Madewell is located at 50 South Main St., Suite 209, Salt Lake City, UT 84101, inside the City Creek Center.
What types of products does Madewell specialize in?
Madewell specializes in women’s denim and also offers tees, outerwear, footwear, and bags designed to complement their jeans.
What payment options are accepted at Madewell?
Madewell accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Madewell provide any special services like styling assistance?
Yes, Madewell offers one-on-one styling and denim trade-in services to enhance your shopping experience.
Is the Madewell store at City Creek Center wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are there any popular nearby stores where I can continue shopping after visiting Madewell?
Yes, nearby popular stores include White House Black Market for women's clothing, Lululemon Athletica for activewear, and Sephora for beauty products, all located within City Creek Center.
Where can I grab a snack or drink after shopping at Madewell?
Roxberry Original Frozen Yogurt & Smoothies is nearby, offering refreshing treats after your shopping trip at Madewell.
What are some places to visit near Madewell for a complete shopping and dining experience?
You can visit Apple City Creek Center for electronics and mobile phones, enjoy a meal at AQUA TERRA Steak & Sushi, or shop for jewelry at Swarovski, all conveniently close to Madewell.