JCPenney

3.9
734 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saint George, UT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1750 E Red Cliffs Dr, Saint George, UT
84790, United States

Hours

Reviews

3.9
734 reviews
5 stars
321
4 stars
195
3 stars
107
2 stars
53
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers feeling dismissed or ignored during their shopping experience.

Store Cleanliness

Many customers reported that the store, including bathrooms, was dirty and poorly maintained, contributing to a negative shopping atmosphere.

Product Selection

Customers expressed disappointment with the limited and outdated selection of clothing, particularly in the men's department, and noted that the store felt disorganized.

Checkout Experience

Long wait times at checkout were frequently mentioned, with complaints about insufficient staff to handle customer volume.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and noted good deals and quality items.
  • CA
    Cyrus Aldred
    Nov 2, 2025
    1.0
    I am a man with some Christian tattoos and the Muslim lady at the cashiers office was very rude and makes me think she was being prejudice towards my tattoos or religion. I was there to get a gift card and stood in a very long line. The cashier avoided eye contact and told me extremely rudely I needed to go to a different area to retrieve the actual card (I thought I had a gift card but apparently it was a different store card.) I took five steps to the area to get the card and she was already serving another customer. Unacceptable. I have never been treated like this before.
  • LT
    Linda Thornell
    Oct 28, 2025
    1.0
    Went in to return an online order. Another associate started talking about a customer in line as the associate helping me was processing my transaction. The associate helping asked twice about my return because she was engaging in conversation with the other associate and wasn't paying attention to what I was saying. So rude. This store is so dirty. Bathrooms are disgusting! Please gut this place. It's so depressing to go into this store. The shoe department is always is such disarray that you can't find anything. Our area needs a store that respects is customers enough to give us a clean, positive shopping experience and a store that values it's customers' spending power.
  • JK
    Jeremy Krupp
    Oct 25, 2025
    2.0
    Store manager was rude when it was close to closing time. My disabled nephew needed to try on clothes to make sure they fit and the was more concerned with telling us they were closing. They even turned the lights off while we were standing in line to pay. It’s no wonder JCPenney is struggling. What happened to taking care of the customer. Closing at 7pm on Saturday is pretty dumb.
  • TN
    Tristen Neilsen
    Oct 25, 2025
    1.0
    Went to buy some jewelry for my fiancés. When we asked the jewelry workers if we can check out as they were just standing there here they told us per words “When we are working the case with customers* you need to go to the checkout counter.” Felt like we were not important or deemed as actual customers. Especially when they were just standing there with no customers. Really disappointing. Almost not bought the items. Should be customer focused not rude.
  • AL
    Anthony Lang
    Oct 10, 2025
    3.0
    Good,including big and tall

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Saint George, UT?

JCPenney offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products like skincare and makeup.

What are the JCPenney store hours in Saint George, UT?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.