JCPenney

3.9
738 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saint George, UT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1750 E Red Cliffs Dr, Saint George, UT
84790, United States

Hours

Reviews

3.9
738 reviews
5 stars
321
4 stars
195
3 stars
109
2 stars
53
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rudeness from staff and difficulty finding assistance.

Store Condition

Customers frequently mentioned that the store was dirty, outdated, and in need of maintenance, with disorganized shelves and unpleasant bathrooms.

Checkout Experience

Many customers expressed frustration with long checkout lines and insufficient staff at registers, leading to delays and dissatisfaction.

Product Selection

Feedback indicated a limited and outdated selection of clothing, particularly for men, with some customers noting a lack of variety and quality.

Positive Staff Interactions

Despite negative experiences, some reviews praised specific employees for their helpfulness and excellent customer service.
  • GG
    Gary
    Dec 30, 2025
    1.0
    Good luck finding anyone to help you. We were at their jewelry counter for at least a half hour. My wife walked around the store and the only worker's that were there were at the checkout registers. I guess you need to break the jewelry case glass in order to get service.
  • RB
    Robert Bolar
    Dec 28, 2025
    3.0
    I passed through a few days ago in picking up some seeds, chocolate boxes, and I didn’t spend much time in the store, but what I noticed and both my wife and I commented on is the fact that it just needs some tender, loving care. The store is outdated the lighting is dismal and it really needs a reset
  • AJ
    A J
    Dec 21, 2025
    1.0
    Very uncomfortable experience at JCPenney. While my wife was shopping in the women’s section, an older female employee stared at me angrily and followed us around repeatedly. It felt like I was being watched and suspected of stealing for no reason. As a Native American man, this felt like profiling. When I called it out, she walked away but continued circling us. No customer should be treated this way.
  • CS
    Carolina Sinohui
    Dec 5, 2025
    5.0
    Great job to the mens department manager, it's looks great to walk in to a store like these
  • CA
    Cyrus Aldred
    Nov 2, 2025
    1.0
    I am a man with some Christian tattoos and the Muslim lady at the cashiers office was very rude and makes me think she was being prejudice towards my tattoos or religion. I was there to get a gift card and stood in a very long line. The cashier avoided eye contact and told me extremely rudely I needed to go to a different area to retrieve the actual card (I thought I had a gift card but apparently it was a different store card.) I took five steps to the area to get the card and she was already serving another customer. Unacceptable. I have never been treated like this before.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Saint George, UT?

JCPenney offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products like skincare and makeup.

What are the JCPenney store hours in Saint George, UT?

The store is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.