JCPenney

4.1
1230 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Riverdale, UT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4185 Riverdale Rd, Riverdale, UT
84405, United States

Hours

Reviews

4.1
1,230 reviews
5 stars
606
4 stars
330
3 stars
169
2 stars
49
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some were friendly and helpful, while others were reported as rude or unhelpful.

Store Organization

The store has been noted as clean and well-organized, but some customers found it difficult to navigate due to layout issues.

Product Availability

Customers appreciated the variety of clothing options but expressed frustration over limited stock and availability of certain sizes.

Pricing and Sales

Many customers found good deals and appreciated sales, but some felt prices were high and promotions misleading.

Shopping Experience

Overall shopping experiences varied, with some customers enjoying their visits while others reported significant frustrations.
  • EM
    E B (Matoska)
    Nov 10, 2025
    4.0
    the wife likes shopping here.
  • CD
    Cena Danielak
    Nov 8, 2025
    5.0
    I had my hair done by Esmeralda. She turned an older woman (60+)into a middle aged (44)woman with her wonderful hi lights. She’s amazing. I am definitely going back again and again. I finally found someone I can trust with my color. The products I’ve tried there have turned my dull hair into one with a youthful soft sheen. Jennifer and Dantley worked wonders with my eyebrows and waxing! What wonderful day at the salon. I can’t wait to have a facial. The stylists there work wonders with everyone! Everybody there is friendly and supportive. I’m bringing the whole family.
  • JK
    Jon Kad
    Nov 4, 2025
    4.0
    Was sad to see our local store close. This is an hour drive away. They generally have the best clothing options.
  • RL
    Rochelle Lewis
    Oct 20, 2025
    1.0
    Thought I would start shopping at JCPenney. I opened an account and received a welcome coupon where I would get $10 off my first purchase of $10 and up. I went online and found some cute fuzzy slippers, added them to my cart, added the coupon and then I realized it was going to cost as much in shipping as the coupon was so I replaced that item with a different pair that I could pick up from the store. Then I realized the coupon was no longer in my cart. It had attached itself to the item I had removed and would not let me re-add it saying it had already been used. I thought it was a simple error so I went into the store and told them the situation and their response was simply that is how it works and there is nothing they can do. So I put back the item and went out the doors never to return again...
  • RT
    Royden Tomaiko
    Oct 11, 2025
    4.0
    Can always count on them when you need some clothes.

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Riverdale, UT offer?

JCPenney offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the operating hours for JCPenney in Riverdale, UT?

The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 7:00 PM.