Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Provo, UT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,514 reviews
5 stars
767
4 stars
386
3 stars
186
2 stars
64
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individual employees who provided excellent assistance.
Store Organization
While some customers appreciated the organized layout, others reported issues with cleanliness and the state of the fitting rooms.
Product Availability
Customers noted a good selection of merchandise and sales, but some expressed disappointment with the availability of specific items and sizes.
Checkout Experience
Several reviews highlighted long wait times at checkout and issues with pricing discrepancies, leading to frustration among customers.
Safety Concerns
A few customers reported feeling uncomfortable due to perceived security issues within the store.
- GGGeorgette GongoraDec 27, 20255.0Organized store with great merchandise selection and affordable prices. Customer service was even greater than that.
- MTMarshall TurnerDec 24, 20254.0J C is the nicest guy. No Penny on the other hand is kind a stingy. Come on down ask for JC
- BPBrian PhoenixDec 17, 20255.0They were able to help me find what I was looking for in the large size that I needed.
- MHMichael HunterDec 17, 20251.0Ordered the product online that took 5 weeks to get. It was the wrong thing and I asked how they were going to correct the situation and they didn't know.
- BWBreanna WDec 14, 20251.0Please don’t advertise a kids craft event just to only had out a handful of Lego’s to a couple kids and say sorry, heres a coupon. We had to walk over to target to get them legos because they were so upset. We were on time, in line and left empty handed. It was a complete waste of our time.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Provo offer?
JCPenney in Provo offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Provo?
JCPenney in Provo is open Monday through Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the JCPenney store in Provo offer curbside pickup?
Yes, the Provo JCPenney location offers curbside pickup as well as in-store shopping.
Which payment options are accepted at JCPenney in Provo?
JCPenney in Provo accepts American Express, Discover, MasterCard, Visa, and checks as payment methods.
Is the JCPenney in Provo wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and offers public restrooms as well.
What exclusive brands can I find at JCPenney in Provo?
You can find exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie at the Provo JCPenney store.
Where is JCPenney located within Provo?
JCPenney is located at 1200 Towne Centre Blvd, Suite B inside Provo Towne Center in Provo, UT 84601.
Can I shop for beauty products near or inside JCPenney in Provo?
Yes, Sephora inside JCPenney offers cosmetics and beauty supplies. Additionally, Bath & Body Works and Regis Salon are nearby beauty and spa options.
What dining options are near the JCPenney Provo store?
Nearby dining options include Spuds, El Sarten Restaurant, Villa Italian Kitchen, Panda Express, TCBY, and Sub Zero Nitrogen Ice Cream where customers can enjoy meals before or after shopping.
What entertainment or activities are available near JCPenney in Provo?
Nearby entertainment includes Cinemark 16 movie theater, Utah Valley Laser Assault laser tag, and Automotive Addiction museum, making it easy to combine shopping with fun activities.