Business Details
About
Sewing Machine StoreSewing Machine Repair Service
Welcome to Dave's Bernina! Since 1960, Dave's Bernina has been a family-owned and operated retailer of Bernina sewing machines and equipment. Sons Richard and Rod of the founder Dave Borget currently manage the family's two stores in Provo and St. George. With their knowledgeable and dedicated staff, the Borgets are happy to provide service and repairs for any sewing machine you can think of, as well as offering sewing classes multiple times each week. We were recently named the top Bernina dealer in the United States. Come visit us today to see why our customers have been coming back for decades! We take pride in our service! We fix all makes and models and generally have a turnaround time of 3-5 business days.
Location
Hours
Reviews
4.3
119 reviews
5 stars
89
4 stars
8
3 stars
3
2 stars
2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with several instances of going above and beyond to assist.
Repair Services
The service department received mixed reviews; while many appreciated quick and effective repairs, some reported poor communication and delays.
Product Knowledge
Customers noted the staff's expertise in sewing machines and related products, often providing valuable advice and support.
Inconsistent Experiences
Several reviews highlighted inconsistent customer service experiences, with some customers feeling ignored or receiving rude treatment.
Class Offerings
The classes offered were well-received, with many customers expressing enjoyment and appreciation for the learning opportunities.
- SSSidney SOct 17, 20255.0So knowledge + kind! Replaces a missing part to my sewing machine on the spot, taught me how to troubleshoot a tension issue + gave me a basic demonstration on how to use my machine. Love this place.
- AHAustin HuberAug 16, 20252.0Slow and understaffed
- JRJonathan RobertsJul 25, 20255.0The service Christopher gave me was fantastic. He fixed my machine quickly and cheerfully. I would recommend anyone who has sewing machine issues to come to him.
- FSFaith SchefflerNov 26, 20245.0I was recommended to come here by a local quilt store. I've been quilting for two years and had my heart set on buying a Bernina - but wasn't really sure what I wanted. Kim was wonderful and helped me through the process. I am so excited to try out my new machine that I purchased here! They also have the best prices of any retailer in the area selling Bernina. I live an hour away and it is well worth the distance to visit their store. Highly recommend!
Frequently Asked Questions About Dave's Bernina
What products and services does Dave's Bernina offer?
Dave's Bernina is a family-owned retailer offering Bernina sewing machines, equipment, sewing machine repairs for all makes and models, and sewing classes.
What are the operating hours of Dave's Bernina?
Dave's Bernina is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Dave's Bernina?
You can reach Dave's Bernina by phone at +1 801-374-5520 or visit their website at https://www.davesbernina.com/.
Where is Dave's Bernina located?
Dave's Bernina is located at 2017 North 550 West, Provo, UT 84604, United States.
Does Dave's Bernina offer in-store shopping?
Yes, Dave's Bernina offers in-store shopping for sewing machines and related equipment.
What is the typical turnaround time for sewing machine repairs at Dave's Bernina?
The typical turnaround time for sewing machine repairs at Dave's Bernina is 3-5 business days.
What sewing classes does Dave's Bernina offer?
Dave's Bernina offers sewing classes multiple times each week to help customers improve their sewing skills.
Which nearby places can help me find Dave's Bernina more easily?
Nearby places like Nationwide Mutual Insurance Company and Larry H. Miller Chevrolet Provo can serve as landmarks when visiting Dave's Bernina at 2017 North 550 West, Provo.
Are there any nearby educational institutions close to Dave's Bernina?
Yes, nearby educational institutions include Taylor Andrews Academy Provo, Ameritech College of Healthcare, Utah County Academy of Sciences (UCAS), and Internexus Provo, which may be of interest to visitors or customers in the area.
What nearby dining options can I visit before or after shopping at Dave's Bernina?
You can visit nearby dining options like Stir's Cereal, Pizza Pie Cafe, and Cozy Fashions for food and refreshments before or after your visit to Dave's Bernina.