Business Details
About
Sewing Machine StoreSewing Machine Repair Service
Welcome to Dave's Bernina! Since 1960, Dave's Bernina has been a family-owned and operated retailer of Bernina sewing machines and equipment. Sons Richard and Rod of the founder Dave Borget currently manage the family's two stores in Provo and St. George. With their knowledgeable and dedicated staff, the Borgets are happy to provide service and repairs for any sewing machine you can think of, as well as offering sewing classes multiple times each week. We were recently named the top Bernina dealer in the United States. Come visit us today to see why our customers have been coming back for decades! We take pride in our service! We fix all makes and models and generally have a turnaround time of 3-5 business days.
Location
Hours
Reviews
4.3
119 reviews
5 stars
89
4 stars
8
3 stars
3
2 stars
2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, often going above and beyond to assist with machine issues.
Repair Quality
The service department received positive feedback for quick and effective repairs, with several customers noting that issues were resolved on the spot or without charge.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about rude staff and poor communication, particularly in the service department.
Product Knowledge
Customers appreciated the staff's expertise in sewing machines and related products, often recommending the store for its wide selection and knowledgeable assistance.
Class Offerings
The classes offered at Dave's Bernina were frequently mentioned as enjoyable and informative, contributing to a positive overall experience for many customers.
- SSSidney SOct 17, 20255.0So knowledge + kind! Replaces a missing part to my sewing machine on the spot, taught me how to troubleshoot a tension issue + gave me a basic demonstration on how to use my machine. Love this place.
- AHAustin HuberAug 16, 20252.0Slow and understaffed
- JRJonathan RobertsJul 25, 20255.0The service Christopher gave me was fantastic. He fixed my machine quickly and cheerfully. I would recommend anyone who has sewing machine issues to come to him.
- MPMarie PickettMar 29, 20235.0I love this store! They have great employees and fun classes. It is one of my happy places.
- S8Shazaam 804Jul 30, 20201.0Wow so rude. Horrible customer service and they don't listen to your needs, they performed work they weren't told do and had NOTHING to do with my issue then tried charging for it, I will never go back!!!
Frequently Asked Questions About Dave's Bernina
What products and services does Dave's Bernina offer?
Dave's Bernina is a family-owned retailer offering Bernina sewing machines, equipment, sewing machine repairs for all makes and models, and sewing classes.
What are the operating hours of Dave's Bernina?
Dave's Bernina is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
How can I contact Dave's Bernina?
You can reach Dave's Bernina by phone at +1 801-374-5520 or visit their website at https://www.davesbernina.com/.
Where is Dave's Bernina located?
Dave's Bernina is located at 2017 North 550 West, Provo, UT 84604, United States.
Does Dave's Bernina offer in-store shopping?
Yes, Dave's Bernina offers in-store shopping for sewing machines and related equipment.
What is the typical turnaround time for sewing machine repairs at Dave's Bernina?
The typical turnaround time for sewing machine repairs at Dave's Bernina is 3-5 business days.
What sewing classes does Dave's Bernina offer?
Dave's Bernina offers sewing classes multiple times each week to help customers improve their sewing skills.
Which nearby places can help me find Dave's Bernina more easily?
Nearby places like Nationwide Mutual Insurance Company and Larry H. Miller Chevrolet Provo can serve as landmarks when visiting Dave's Bernina at 2017 North 550 West, Provo.
Are there any nearby educational institutions close to Dave's Bernina?
Yes, nearby educational institutions include Taylor Andrews Academy Provo, Ameritech College of Healthcare, Utah County Academy of Sciences (UCAS), and Internexus Provo, which may be of interest to visitors or customers in the area.
What nearby dining options can I visit before or after shopping at Dave's Bernina?
You can visit nearby dining options like Stir's Cereal, Pizza Pie Cafe, and Cozy Fashions for food and refreshments before or after your visit to Dave's Bernina.